Engagement Officer

Western University; London; On-site; CAD 69,000 - 82,000; Full time

Job summary

An established industry player is seeking an Engagement Officer to foster lifelong connections with alumni. This dynamic role involves developing innovative programs and strategies to engage alumni effectively. The ideal candidate will have a strong background in event and volunteer management, excellent communication skills, and a passion for building relationships. Join a team dedicated to enhancing the alumni experience and making a meaningful impact through creative engagement initiatives. If you're ready to contribute to a vibrant community and support the mission of a leading university, this opportunity is for you!

Qualifications

• 3 years’ experience in managing events and volunteers.
• Familiarity with event management techniques and tools.

Responsibilities

• Coordinate programs and volunteer opportunities for alumni engagement.
• Develop innovative strategies for lifelong alumni relationships.

Skills

Event Management

Volunteer Management

Cross-Cultural Competency

Media Skills

Communication Skills

Creative Thinking

Detail-Oriented

Microsoft Office Suite

Education

Undergraduate Degree in Business Administration

Graduate from Western University

Tools

Event Management Software

Job description

Classification & Regular Hours

Hours per Week: 35

Salary Grade 15: $69,180 - $81,370, commensurate with experience

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The University Advancement division plays a leading role in strengthening awareness of and support for the University’s mission and goals by leading alumni relations and fundraising efforts across campus and beyond. All departments within the Division build enduring alumni and public trust through understanding and support for Western University in a coordinated campus-wide effort that results in the engagement and funding needed to make an impact. There are 3 departments within the Division – Departments of Development, Alumni Relations and Advancement Operations.

Responsibilities

The Engagement Officer is responsible for coordinating relevant and meaningful programs and volunteer opportunities in order to foster lifelong engagement of Western University's alumni from across faculties, regions and shared interest groups. The role will develop innovative systems and strategies that introduce and emphasize the importance of a lifelong relationship with Western, ensuring that programs are relevant and appealing to alumni at each stage of an alumnus’ life cycle. The role will provide leadership to facilitate the growth and expansion of alumni served and manage the recruitment, training and recognition of alumni volunteers who support alumni engagement through their involvement in shared interest groups, their faculty, department or program of study and/or regional involvement. The Engagement Officer will research and deliver best practices for creating meaningful engagement with alumni through targeted programming, communications and digital engagement strategies.

Qualifications

Education:

• Undergraduate Degree; major in Business Administration, Marketing, Communications, Public Relations or related discipline is preferred
• Graduate from Western University preferred

Experience:

• 3 years’ experience managing events, projects and volunteers
• Alumni Relations or fundraising environment experience would be an asset

Knowledge, Skills & Abilities:

• Familiarity with event and volunteer management techniques and tools
• Cross-cultural competency with an ability to interact and work effectively with people from different cultures and backgrounds
• Media skills with solid communications judgment to effectively present and package information to maximize interest
• Ability to establish effective routines for excellent communication with all members of the Alumni Relations team and volunteers to maximize productivity
• Ability to analyze metrics and consider past communications to craft engaging written communications using social media or other appropriate channels
• Ability to apply creativity and recommend strategies for alumni engagement initiatives in response to cultural and social trends
• Self-driven, critical thinker who is highly skilled at anticipating and resolving stakeholder relation issues
• Detail-oriented with an ability to function and process information with high levels of accuracy
• Ability to remain highly motivated, resilient, innovative, and collaborative when faced with challenges
• Ability to work within a flexible schedule to accommodate the University’s events and activities
• Intermediate computer skills in Microsoft Office Suite
• Possess a reputation for resourcefulness with a strong sense of accountability and initiative
• Ability to plan and manage in-person and digital events of various sizes
• Ability to search within and outside the formal boundaries of the organization for innovative ways to improve work
• Ability to work independently and effectively as a member of the team to achieve department goals
• Familiarity with University policies and procedures preferred

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone [phone].

Please Note:

Interested applicants are asked to visit: https://recruit.uwo.ca for further information and to apply online referencing job #39042 by 11:59PM on June 2, 2025.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.