Licensed Assistant Manager-Calgary, ab-Foreyes by Clearly

ESSILORLUXOTTICA GROUP; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking optical retailer as an Assistant Manager, where your leadership will shine. This role offers the chance to support a dynamic team and enhance customer satisfaction in a vibrant retail environment. You'll be instrumental in achieving performance metrics and fostering a positive atmosphere while ensuring compliance with company policies. With opportunities for growth and development, this position is perfect for those looking to make a significant impact in the eyewear industry. Embrace this chance to join a global leader in vision care and contribute to transforming the customer experience.

Benefits

Health Care

Retirement Plan

Paid Time Off

Employee Discounts

Qualifications

• 1+ year of management experience in retail with direct reports.
• Valid state Opticianry license required for the role.

Responsibilities

• Support the Store Manager and lead the team in their absence.
• Achieve KPIs through quality improvement initiatives and training.

Skills

Management Experience

Retail Operations Knowledge

Communication Skills

Problem-Solving Ability

Basic Math Skills

POS Systems Familiarity

Selling Skills

Education

High School Diploma

Opticianry License

College Degree

Tools

POS Systems

Computers

Job description

Requisition ID: 886493

Store #: 00R115 FE Calgary

Position: Full-Time

Total Rewards: Benefits/Incentive Information

At For Eyes, we are an optical retailer that offers high-quality brands and products at great prices. We are unique in serving diverse customers and patients. Our team of over 500 dedicated associates across 105 stores in the US and Puerto Rico is passionate about customer satisfaction. We provide expert eye care combined with affordable eyewear.

Joining For Eyes means a career with growth opportunities. We support continuous improvement and collaboration to enhance our company's potential. We are committed to developing our people who have the ambition and potential to grow.

For Eyes is part of EssilorLuxottica, a global leader in vision care products, including eyewear, lenses, and digital solutions. Join our community of over 200,000 employees worldwide and be part of transforming the eyewear and eye care industry. Learn more on LinkedIn!

GENERAL FUNCTION

The Assistant Manager supports the Store Manager and acts as a leader in their absence. They represent For Eyes as a premier destination for vision needs and focus on delivering key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES

1. Achieve or exceed key performance indicators (KPIs) through quality and improvement initiatives.
2. Understand retail business operations and transfer knowledge to improve sales and results. Stay informed about competitors and market trends.
3. Assist the store manager in analyzing business performance and leveraging Retail, Lab, and Doctor synergies to drive results.
4. Support business planning to maximize sales and profits, addressing opportunities for recovery.
5. Partner with the store manager to lead and develop the team through training and guidance.
6. Provide timely and constructive feedback to team members.
7. Notify the store manager of any issues requiring development or disciplinary action.
8. Assist in recruiting and creating a talent pipeline for the store.
9. Ensure proper staffing according to guidelines.
10. Maintain store appearance and execute visual directives with pride.
11. Foster positive relationships with doctors and the community.
12. Ensure team compliance with company policies and meet all goals.
13. Anticipate and resolve problems proactively, seeking long-term solutions.
14. Perform administrative duties and maintain a safe work environment.
15. Work flexible hours, including nights and weekends.
16. If licensed as an Optician, provide expertise on lens choices, adjust and repair eyewear, dispense eyewear, and perform digital measurements.

BASIC QUALIFICATIONS

• High School diploma or equivalent
• Valid state Opticianry license
• At least 1 year of management or supervisory experience with direct reports
• Knowledge of retail operations, processes, and policies
• Strong basic math skills
• Familiarity with POS systems, computers, and calculators
• Excellent command of English, both written and oral
• Strong communication and listening skills
• Proven selling skills and problem-solving ability

PREFERRED QUALIFICATIONS

• College degree or equivalent
• Leadership experience in retail and customer service
• Knowledge of optics and current store merchandise

Employee pay varies based on factors like location, experience, and skills. Benefits may include health care, retirement, paid time off, and discounts. Reasonable accommodations are available upon request. We are an Equal Opportunity Employer, considering all qualified applicants without discrimination based on protected characteristics.