Program Manager - Deaf Services

Overview

*Starting Rate: $52,000*

Advocates is seeking enthusiastic, motivated, driven, and reliable professionals to help lead a robust team of Direct Care employees in our Deaf Services environment!

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

The Program Manager is responsible for the supervision and direction of a program, including providing clinical supervision and rehabilitative direction to a team of Direct Care Counselors and clients. The Program Manager will also perform all essential functions of a Direct Care Counselor.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED

Responsibilities

• Supervise all program staff; conduct staff meetings, schedule shifts, and ensure staff is up-to-date on all trainings. Develop, train, and foster the growth of Direct Care professionals.
• Ensure that timely, efficient, and appropriate services are provided to clients.
• Participate in the Individual Action Plans (IAP) process for clients.
• Monitor the upkeep of the program site. Ensure the program meets safety standards and a home-like environment is maintained.
• Assist in budgeting for the program and assist clients with their expenses.
• Prepare reports as directed, including data collection and analysis.

Qualifications

• Fluency in American Sign Language (ASL).
• Master’s Degree in a related field and current state of MA licensure as a Licensed Independent Clinical Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor, Licensed Rehabilitation Counselor, Licensed Substance Abuse Counselor (LADC I), or Registered Occupational Therapist.
• Must hold a valid driver’s license, have access to an operational and insured vehicle, and be willing to use it to transport clients.
• Basic computer knowledge and ability to write comprehensive notes.
• Strong analytical, numerical, and reasoning abilities.
• Excellent leadership skills and ability to think creatively.
• Excellent communication skills.
• Desire to thrive in a team-oriented environment.
• Demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.