Columbia Icefield Jasper AB Driver Trainer

Columbia Icefield Jasper AB Driver Trainer

Pursuit Collection Jasper, AB
Seasonal, Full-time
Job details
Job type: Seasonal, Full-time
Shift and schedule: Rotating shift
Location: Jasper, AB

What will be your daily pursuit?
As a part of the Glacier Adventure team, Driver trainers provide in-depth driving and operational training to team members. A Driver Trainer is responsible for training and ensuring all operators are safely operating various types of coach buses, unique Ice Explorers and fleet vehicles while delivering high-quality interpretive tour content in a professional and interactive manner, meeting the service goals and expectations of Pursuit.

What will your compensation be?
The starting salary for this position is $26.50.

What perks can you expect?
$19.00 per day housing and meals (based on double occupancy)
Refer a friend to the team and earn a $250 referral bonus!
Join an inclusive, global team and make life-long connections.
Enjoy free access to Pursuit attractions and 50% off for friends.
Get discounts on hotel stays, dining, and retail.
Access subsidized mental health and wellness resources.

What will you do in this job?
Training team members through various stages of the Columbia Icefield Adventure Driver Training Program, which involves:

1. Class 2 Operation of Coach Busses
2. Proper operation of the unique Ice Explorers
3. All Columbia Icefield Operational Policies and Procedures pertaining to the Driver Guide role
4. Providing routine reports to the Department Manager and Supervisor on progress, issues and training feedback
5. Empower new drivers in driving to road and weather conditions, use of transmission, gears, brakes, transmission retarder, etc.
6. Providing effective coaching and feedback to staff, observing and reporting any positive items or issues to the Department Manager or Supervisor while in the field
7. Assisting the Department Manager and Supervisor with various duties when necessary. Some office duties such as scheduling will be required.
8. Giving tours to guests on the Ice Explorers and Shuttles as required when the Training Program is completed for all staff
9. Mechanical pre-trip/post-trip and reporting of assigned Coach or Ice Explorer
10. Responsible for the safe and proper operation/care and upkeep of your Coach/Ice Explorer throughout the operating day including:
1. Daily servicing/cleaning of the interior/exterior of assigned Coach or Ice Explorer and assisting as required for exterior cleaning
2. Ensuring all windows are kept clear and clean throughout the operating day
3. Avoiding both physical and mechanical damage to the equipment
4. Ensuring passengers are not in areas where vehicles are moving and properly seated during the tour
5. Responsible for safely loading and unloading passengers on your coach being at the coach entrance at all times when passengers are loading/unloading
6. Rotation schedule of bus washing, interior and exterior
7. Rotating cleaning schedule of the Transfer Bay area’s, including washroom area and garbage clean up
8. Supporting Colleagues and Loading Staff with additional interpretive information, managing tour groups, tour departures and arrivals, loading and unloading of Coaches and Ice Explorers
9. Communicate with co-workers and management, forward observations and comments in a timely fashion
10. Uphold the high standard of environmental stewardship expected for all employees
11. Other duties as assigned

What skills and experience do you need for this job?

1. Class 2 driver’s license with Q (airbrake) endorsement, required
2. Previous training and or leadership experience an asset
3. Knowledge of Prevost H3-45, MCI 4500 and Ice Explorers an asset
4. Familiar with all associated information, policies and procedures relative to the Columbia Icefield Adventure Department an asset
5. Effective communication skills via verbal, email, Microsoft office (word, excel)
6. Able to provide effective, constructive training feedback to department staff, regularly identifying individual strengths and areas for improvement
7. Ability to think outside the box with a positive attitude, and problem-solving skills
8. High level of patience and awareness, being able to match the training to the individual while paying close attention to their confidence level and ability while operating equipment
9. Able to set a performance standard of excellence while operating in the field
10. Second language, an asset
11. Fluent and articulate in English, able to communicate and comprehend over two-way radio, required
12. Must be capable of manual duties (bend, stoop, squat and stretch)
13. Commitment to become an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
14. Mature, energetic, dependable and self-motivated
15. Enjoy working with a team in a busy, fast-paced environment
16. Must enjoy working outdoors, even in challenging mountain weather conditions
17. Comfortable working on your feet for extended periods in an outdoor environment. Be prepared for inclement weather (Snow, Rain, Wind, Hail)
18. Must meet the Organization grooming and appearance standards
19. To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
20. Standard First-Aid or higher an asset

What will your work environment be like?
Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.