Ecosystem Partner Success Manager

Cisco; Toronto; On-site; CAD 139,000 - 179,000; Full time

Job summary

Cisco is looking for an Ecosystem Partner Success Manager to oversee partnerships and drive product success. The role involves evaluating business opportunities and developing strategies to enhance partner relations while collaborating with internal teams. Ideal candidates will have substantial experience in the tech industry and partner success strategies.

Benefits

Dedicated paid time off to volunteer

Inclusive communities and employee resource organizations

Qualifications

• 5+ years in the technology industry, ideally in a cloud or SaaS environment.
• 3+ years experience in product marketing, technical partnerships, or go-to-market strategy development.
• 3+ years experience with ecosystem solutions, partner success, or partner business development.

Responsibilities

• Manage and evaluate new strategic business opportunities and partnerships.
• Develop and execute partner plans, collaborating for integration processes.
• Educate partners and sales teams on ecosystem solutions.

Skills

Organizational skills

Relationship building

Planning skills

Job description

Join to apply for the Ecosystem Partner Success Manager role at Cisco .

This range is provided by Cisco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$139,300.00 / yr - CA$178,100.00 / yr

Application window is expected to close on 05 / 19 / 2025. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

The Collaboration and Security Partnerships Team is looking for an Ecosystem Partner Success Manager to oversee our 40+ ecosystem partners. In this role, you will be responsible for advancing ecosystem partner products listed on the Cisco price list and driving partner success lifecycle plans from launch to maturity, with a particular focus on Cisco partners. This includes collaborating with marketing, sales, channel partners, and technology partners to expand pipelines, develop business plans, and identify integration opportunities.

Your Impact

Evaluates and manages new strategic business opportunities, initiatives, partnerships, alliances, and / or joint ventures. Coordinates market analysis, monitors competitive activity, and identifies customer needs. Provides leadership in planning, designing, due diligence, and implementing strategic business objectives. Defines vision, strategies, and tactics. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

• Strategy and Planning : Develop and execute partner plans, collaborating with internal and external partners for forecasting and integration processes.
• Relationship Management : Foster strong partnerships, conduct strategic business reviews, and develop technical relationships with cybersecurity companies.
• Teamwork and Integration : Work with Cisco product teams to improve partner solutions, training, and GTM materials.
• Marketing and Promotion : Lead campaigns and events to promote joint solutions, working with cloud providers on marketing initiatives and maintaining continuous marketing activities.
• Training and Enablement : Educate partners and sales teams on ecosystem solutions, and develop co-sell materials like solution briefs and webinars.
• Content Development and Alliances : Build and review content for joint solutions, promote strategic partnerships, and manage alliances for business development.

Minimum Qualifications

• 5+ years in the technology industry, ideally in a cloud or SaaS environment.
• 3+ years experience in product marketing, technical partnerships, or go-to-market strategy development.
• 3+ years experience with ecosystem solutions, partner success, or partner business development.

Preferred Qualifications

• Strong organizational and planning skills, with the ability to influence across teams, and proficient in clear writing, executive-level presentations, and creating "how-to" tutorials.
• Skilled in building relationships, navigating complex organizations, and influencing without authority.
• Experienced with GTM and RTM strategies, as well as technical partnership development, including cloud service provider marketplaces.
• Ability to work in a team outside of reporting lines and produce high-quality work suitable for an executive audience.
• Independent thinker adept at questioning norms by establishing high standards and embracing innovative approaches.

WeAreCisco

WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees' diverse backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together, and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!