Ecommerce Specialist (B2B)

Brandt Group of Companies; Regina; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Continuous learning

Advancement opportunities

Benefits coverage

Retirement savings programs

Job summary

Brandt Group of Companies is seeking an Ecommerce Specialist (B2B) to join our Regina, SK team. You will support Brandt’s ecommerce roadmap, drive online revenue and profitability, and optimize the customer experience on Brandt’s platforms.

You’ll work with marketing, sales and operations to deliver value to dealers, customers and employees. Reporting to the Manager of Portals within the Customer Experience Team, this role offers growth opportunities and meaningful challenges for candidates at

Qualifications

• Experience with working ecommerce or content management systems.
• Excellent communication and collaboration skills.
• Bachelor's degree in business, marketing, or related field preferred.
• Documentation and support material creation experience.
• Ability to communicate with and manage business customers and internal stakeholders.
• Willingness to take initiative and identify opportunities for improvement.

Responsibilities

• Manage site content using web CMS to ensure a consistent user experience.
• Collaborate with internal stakeholders to plan, deliver, and maintain online content.
• Assist in development and operations tasks within the Portal team.
• Translate and communicate user behavior analytics and feedback.

Skills

Ecommerce platforms

Content management systems

Communication skills

Education

Bachelor's degree or related field

Background in business/marketing/digital marketing/design

Tools

Web content management systems

Job description

HWY 1 East
BOX 3856
Regina, SK S4P3R8, CAN

• Marketing and Advertising
• Full-Time
• Requisition #: ECOMM002348

Description

Brandt is currently looking to fill an Ecommerce Specialist (B2B) position in our Regina, SK location. This position will report to the Manager of Portals within the Customer Experience Team and will assist in growing our online sales channels. In this role, you will be responsible for supporting Brandt’s ecommerce roadmap, driving online revenue and profitability, and optimizing the day-to-day customer experience on Brandt’s ecommerce platforms. You will work closely with cross-functional teams including marketing, sales, and operations. Join the expanding Brandt Marketing Team and help us deliver value to our dealers, customers and employees. This position provides a unique opportunity for growth and presents meaningful challenges regardless of your current experience and skill level.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

Site Content

• Through expertise in operating web content management systems, provide a consistent and positive experience to users.
• Understand the business needs of internal stakeholders as they relate to the Portal.
• Collaborate with business stakeholders to plan, deliver, and maintain online content.
• Assist in the development & implementation of operational standards required for content management within the online experience being delivered.

User Experience

• Understand the relationship between site users and Brandt.
• Provide direct support to site users as needed.
• Assist in the development & delivery of user support materials.
• Maintain tools for gathering relevant user behavior analytics and feedback.

Development & Operations Team

• Understand how web applications are built and operated.
• Act as a contributing member of the Portal Development & Operations team.
• Translate and effectively communicate relevant user behavior analytics and feedback.
• Support as needed with testing and other application development tasks.

What We Look For

• Experience with working ecommerce or content management systems.
• Familiarity working with software development teams is an asset.
• Bachelor's degree in business, marketing, or a related field preferred.
• No formal education is required, but an educational background in business, marketing, digital marketing, design, or other related training would be an asset.
• Documentation and support material creation experience. Understanding what information is relevant to each stakeholder and presenting it in a clear and concise manner.
• Excellent communication and collaboration skills.
• Ability to effectively communicate with and manage business customers and internal business stakeholders.
• Strong problem-solving skills.
• Strong understanding of technical information technology concepts, but no software development skills are required.
• Willingness to take initiative: Self-motivated to identify opportunities for improvement and act on them.

What We Offer

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
• Retirement savings programs: Pension and RRSP programs to help you invest in your future

When you work for Brandt, we work for you. It’s as simple as that.