Ecommerce Specialist (B2B)

Brandt Group of Companies; Regina; On-site; CAD 55,000 - 75,000; Full time

Job summary

Brandt Group of Companies in Regina, SK is seeking an Ecommerce Specialist (B2B) to support our ecommerce roadmap, grow online revenue, and optimize the customer experience on Brandt’s portals. You will work with marketing, sales and operations to deliver value to dealers, customers and employees.

This role reports to the Manager of Portals within the Customer Experience Team and offers opportunities to advance in a growing company that values initiative and teamwork.

Qualifications

• Experience with ecommerce platforms and content management.
• Ability to translate business needs to online content.
• Strong communication and collaboration with cross-functional teams.

Responsibilities

• Support the ecommerce roadmap and online revenue growth.
• Maintain site content and optimize user experience.
• Collaborate with marketing, sales and operations.
• Develop user support materials and gather analytics feedback.

Skills

Ecommerce experience

CMS familiarity

Stakeholder management

Communication skills

Problem-solving

Initiative

Education

Bachelor's degree in business or marketing

Experience in digital marketing or design a plus

Tools

CMS

Job description

Brandt is currently looking to fill an Ecommerce Specialist (B2B) position in our Regina, SK location. This position will report to the Manager of Portals within the Customer Experience Team and will assist in growing our online sales channels. In this role, you will be responsible for supporting Brandt’s ecommerce roadmap, driving online revenue and profitability, and optimizing the day-to-day customer experience on Brandt’s ecommerce platforms. You will work closely with cross-functional teams including marketing, sales, and operations. Join the expanding Brandt Marketing Team and help us deliver value to our dealers, customers and employees. This position provides a unique opportunity for growth and presents meaningful challenges regardless of your current experience and skill level.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand. For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best. Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

Site Content

• Through expertise in operating web content management systems, provide a consistent and positive experience to users.
• Understand the business needs of internal stakeholders as they relate to the Portal.
• Collaborate with business stakeholders to plan, deliver, and maintain online content.
• Assist in the development & implementation of operational standards required for content management within the online experience being delivered.

User Experience

• Understand the relationship between site users and Brandt.
• Provide direct support to site users as needed.
• Assist in the development & delivery of user support materials.
• Maintain tools for gathering relevant user behavior analytics and feedback.

Development & Operations Team

• Understand how web applications are built and operated.
• Act as a contributing member of the Portal Development & Operations team.
• Translate and effectively communicate relevant user behavior analytics and feedback.
• Support as needed with testing and other application development tasks.

What We Look For

• Experience with working ecommerce or content management systems.
• Familiarity working with software development teams is an asset.
• Bachelor's degree in business, marketing, or a related field preferred.
• No formal education is required, but an educational background in business, marketing, digital marketing, design, or other related training would be an asset.
• Documentation and support material creation experience. Understanding what information is relevant to each stakeholder and presenting it in a clear and concise manner.
• Excellent communication and collaboration skills.
• Ability to effectively communicate with and manage business customers and internal business stakeholders.
• Strong problem-solving skills.
• Strong understanding of technical information technology concepts, but no software development skills are required.
• Willingness to take initiative: Self-motivated to identify opportunities for improvement and act on them.

What We Offer

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
• Retirement savings programs: Pension and RRSP programs to help you invest in your future

When you work for Brandt, we work for you. It’s as simple as that.