eCommerce Program Manager, Branded Merchandise

BDA; Southwestern Ontario; Hybrid; CAD 96,000 - 112,000; Full time

Benefits offered by this job

PTO & vacation

Volunteer day

Holidays & summer Fridays

Medical and dental benefits

401k plan

Tuition reimbursement

Job summary

BDA, a leading global Merchandise Agency, seeks an eCommerce Program Manager to oversee promotional merchandising programs and online assortments for clients.

The role emphasizes strategy, inventory management, and marketing campaigns to grow online sales, with a hybrid Ontario-based schedule.

Candidates should have ecommerce sales management experience, strong analytical skills, and the ability to lead cross-functional teams.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Proven ecommerce sales management experience in retail or consumer goods.
• Strong understanding of ecommerce platforms and digital marketing.
• Proficiency in data analysis and ecommerce analytics tools.
• Excellent communication skills with cross-functional collaboration.
• Strategic thinker with track record of driving sales growth.

Responsibilities

• Lead online sales initiatives and optimize merchandise assortment.
• Develop sales strategies to meet revenue targets including pricing and promotions.
• Collaborate with marketing to drive online campaigns and engagement.
• Monitor inventory and ensure product availability for online channels.
• Lead program sales coordinators and mentor the team.
• Coordinate with inventory on buys, re-orders, and liquidation.

Skills

Sell solutions

Influence clients

Forecasting & budgets

Communication skills

Results driven

Education

Bachelor’s degree in Business

Tools

Google Analytics

Adobe Analytics

Job description

eCommerce Program Manager, Branded Merchandise

Most companies claim to have the best people. We say to them, \"Keep dreaming.\" Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.

Position Overview:

At BDA, this position is internally known as a Program Manager — the person responsible for managing promotional merchandising programs and eCommerce assortments for our clients (this is not a technical or IT-focused program management role).

We are looking for a strategic and results-driven Program Account Manager to lead our online sales initiatives and drive growth through effective merchandise assortment, inventory management, and marketing strategies. As the Program Sales Manager, you will play a crucial role in optimizing our online product offerings, ensuring inventory availability, and implementing targeted marketing campaigns to maximize sales and profitability.

Location Requirement:

• Candidates must live within a reasonable commuting distance of either Toronto, Ontario or Waterloo, Ontario.
  
  
  
  • Candidates that live within a commutable distance of Toronto, Ontario will work a remote but must be willing and able to visit clients in Toronto for onsite meetings.
  
  
  • Candidates that live within a commutable distance of our Waterloo, Ontario office will follows a flexible onsite schedule working onsite four (4) days per week, with one (1) remote day, from our Waterloo, Ontario office.
  
  
  
  

Key Responsibilities:

• Primary client contact on assigned account(s), requiring expert understanding of the client(s) business, industry, and competitors.


• Sales Strategy: Develop and implement sales strategies to achieve revenue targets, including pricing strategies, promotional campaigns, and cross-selling initiatives.


• Merchandise Assortment: Drive the strategic assortment plan that aligns with client preferences, market trends, and objectives.


• Marketing Collaboration: Collaborate with the marketing team to develop online marketing campaigns that drive traffic, increase conversion rates, and enhance customer engagement.


• Data Analysis: Utilize analytics tools to track sales performance, evaluate marketing campaign effectiveness, and identify opportunities for optimization.


• Competitive Analysis: Monitor competitor activities and market trends to identify opportunities and threats, adjusting strategies accordingly to maintain a competitive edge.


• Customer Experience: Ensure a seamless and user-friendly online shopping experience by optimizing product listings, navigation, and checkout processes.


• Cross-functional Collaboration: Work closely with Program Ops managers, marketing, and inventory teams to ensure seamless execution of merchandising initiatives.


• Team Leadership: Develop high-performing program sales coordinators, providing guidance, mentorship, and support to achieve departmental goals.


• Collaborate with inventory team to monitor inventory levels, initial buys, re-buys and liquidation of discontinued stock


• Other job duties and projects as assigned

Job Skills and Traits:

• Proven ability to sell solutions and strategies to multiple clients


• Proven ability to influence clients towards mutually beneficial solutions


• Solution oriented


• Ability to prioritize and manage multiple tasks/assignments, to meet deadlines


• Highly organized and detail oriented


• Understand and manage forecasting, budgets and P&L statements


• Clear and effective communication skills with both internal and external stakeholders


• Results focused – consistently achieves profitable sales goals


• Ability to remain flexible and willing to change strategies as business needs dictate.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.


• Proven experience in ecommerce sales management, preferably in a retail or consumer goods environment.


• Strong understanding of ecommerce platforms, digital marketing strategies, and online merchandising techniques.


• Proficiency in data analysis and ecommerce analytics tools (e.g., Google Analytics, Adobe Analytics).


• Excellent communication skills with the ability to collaborate cross-functionally and influence stakeholders.


• Strategic thinker with a track record of driving sales growth through innovative merchandising and marketing strategies.


• Detail-oriented and analytical mindset with strong problem-solving skills.

We are pleased to share the base salary range for this position is $$95,600 - $112,000 CADwith additional bonus opportunities . If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.

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BDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.

BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Must be 18 years or older to apply.

Compensation Insight
We ask this next question to better understand current market expectations for this role and the level of experience of the talent applying. It also helps us provide visibility to our leadership on how aligned—or not—candidate expectations are with our posted range.