Ecommerce platforms coordinator

Industry : Apparel & Fashion

Location : Montreal, QC

Position Status : Full-time, permanent

Hours : Monday to Friday

This position is only open to residents of Canada who have legal work authorization.

ABOUT OUR CLIENT WHO IS HIRING FOR THIS POSITION :

Evlv is currently working with a Montreal based fashion and apparel company looking to fill the role of Ecommerce platforms coordinator.

The Ecommerce platforms coordinator will be responsible for managing various aspects of the online store, ensuring seamless integration across multiple platforms.

THE RIGHT CANDIDATE HAS THE FOLLOWING SOFT SKILLS :

• Strong analytical and problem solving skills
• Tech-Savvy
• Excellent organizational and multitasking abilities
• Effective Communication and collaboration skills

REQUIREMENTS :

• 2 years experience in e-commerce
• Experience managing platforms such as Shopify and Klaviyo
• Experience with Zendesk
• Basic Design Skills (Canva or Adobe Creative) are a plus
• Proficiency in Excel
• Bilingual is a must

KEY RESPONSIBILITIES :

1) Email Marketing & Automation :

• Integrate and manage Klaviyo for newsletters and automated marketing flows.
• Create newsletters using Klaviyo templates, ensuring alignment with brand guidelines.
• Maintain and update the customer database to optimize targeting and segmentation.

2) E-commerce Platform Management :

• Integrate and update web pages, product pages, and collections on Shopify.
• Oversee promotional campaigns, including product integration and collection page merchandising.
• Create and manage promotional codes and discounts within Shopify.

3) Dropshipping Support :

• Resize and manage product images to meet dropshipping requirements.
• Create and maintain dropshipping documentation in Shopify and Excel.

4) Reporting & Analytics :

• Generate and analyze Shopify reports to track performance and identify areas for improvement.
• Provide insights and recommendations based on data-driven analysis.

5) Platform Maintenance & Optimization :

• Ensure all e-commerce platforms (Shopify, Klaviyo, Zendesk, Yotpo, Loop, etc) are up-to-date and optimized for performance.
• Collaborate with cross-functional teams to improve online presence and customer experience.

6) Customer Experience :

• Act as a master user of all platforms to streamline customer interactions.
• Ensure a consistent and positive customer journey across all digital touchpoints.