eCommerce Operations & Logistics Lead

Cherrypick; Ontario; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A growing kids’ lifestyle brand is seeking an experienced Operations & Logistics Lead to manage the end-to-end supply chain. This role involves optimizing inventory, sourcing suppliers, and ensuring smooth operations across warehouses in the US and Canada. The ideal candidate has 3+ years of relevant experience and is comfortable in a fast-paced environment. This is a full-time position with a remote-first work culture, requiring flexibility and independence.

Benefits

Base salary + equity opportunity

Remote-first, flexible work environment

Opportunity to work in a warehouse setting

Qualifications

• 3+ years of experience in DTC eCommerce, operations, logistics, or supply chain.
• Strong sense of ownership and initiative to drive projects forward independently.
• Hands-on, proactive approach with both strategic and detail-oriented abilities.

Responsibilities

• Develop demand forecasting processes across US and Canada.
• Lead day-to-day operations and inventory management.
• Optimize freight and shipping strategies from suppliers.

Skills

DTC eCommerce experience

Operations and logistics management

Supplier negotiation

Inventory management

Analytical skills

Proficiency with Shopify

Tools

Shopify

ShipHero

Slack

Job description

Direct message the job poster from Cherrypick

Cherrypick is a fast-growing kids’ lifestyle brand on a mission to make every space a happy place. We create playful products and modern kids' decor, including our flagship product, the Magic Playwall.

We’re looking for an experienced Operations & Logistics Lead to take ownership of our supply chain and operations end to end. In this role, you’ll work alongside the Founder to lead everything from supplier sourcing and negotiations to demand planning, freight optimization, and fulfillment operations across our US and Canadian warehouses. You’ll be the engine behind ensuring our products flow seamlessly from concept to customer and play a critical role in fueling Cherrypick’s next stage of growth.

RESPONSIBILITIES

Inventory Planning & Product Lifecycle

• Develop demand forecasting processes by country (US / Canada)
• Lead inventory planning and reorder cadence across multiple warehouses
• Own end-to-end inventory management of finished goods

Product Development & Sourcing

Source and vet new suppliers for playful product innovations (samples, pricing negotiation, MOQs, quality control)

Manage existing supplier relationships and communications

Explore alternate suppliers for cost or quality improvements

Own product costing, negotiations, and margin optimization

Optimize freight and shipping strategy from overseas suppliers to North American warehouses, evaluating FCL vs. air / partial shipments, staying on top of pricing trends, and identifying cost-saving opportunities

Lead day-to-day communication and relationship management with US 3PL

Troubleshoot ongoing shipping and fulfillment issues

Audit 3PL invoices regularly to verify accuracy and ensure competitive shipping rates

Evaluate and oversee potential 3PL transitions with cost-benefit and operational impact analysis

Oversee operations at the Canadian warehouse, ensuring storage optimization, fulfillment efficiency, and appropriate staffing levels to support business needs

Monitor evolving tariff regulations and assess their impact on landed costs, logistics decisions, and overall profitability.

Systems & Process Building

Build scalable systems and SOPs across sourcing, logistics, and operations.

Standardize manufacturing and inventory processes across teams and tools.

Other Potential Projects

Ensure product and shipping readiness for wholesale and marketplace partners

Support in managing wholesale purchase orders when needed

Set up and onboarding with new wholesale and marketplace platforms

WHO YOU ARE

Like our fast-paced and rapidly growing business, this role will evolve as the business scales. We’re looking for someone who is exceptionally resourceful, thrives in ambiguity, and can move quickly while managing multiple priorities.

3+ years of relevant experience in DTC eCommerce, operations, logistics, or supply chain

Proficiency with key tools and platforms such as Shopify, ShipHero, Slack

Entrepreneurial self-starter with a growth mindset, bringing a strong sense of ownership and the initiative to drive projects forward independently

Hands-on and proactive, equally comfortable diving into the details as you are stepping back to think strategically about the bigger picture

Analytical and solutions-oriented, with the ability to use data to inform decisions and improve processes

Bonus : Passionate about the kids lifestyle space or at the least, curious and excited about trends and audiences in this market

DETAILS

Base salary + equity opportunity after 3 months

Remote-first, flexible work environment that empowers you to manage your own schedule while delivering results

Preferred : Based in the GTA with availability to work from our warehouse in Mississauga at least once a week

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Retail

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