eCommerce Executive cum Admin

FUSION BAY PTE. LTD.; Alberta; On-site; CAD 38,000 - 48,000; Full time

Job summary

An eCommerce company is looking for a motivated eCommerce Executive cum Admin in Alberta, Canada. The role involves managing online store operations, providing customer service, and handling administrative tasks. No prior experience is needed as training will be provided. The ideal candidate should have basic computer skills and a positive attitude. Join a supportive environment with opportunities for growth.

Benefits

Supportive work environment

Comprehensive training

Opportunities for growth

Qualifications

• Basic computer literacy in Microsoft Office and Google Sheets.
• Good written and verbal communication skills.
• Responsible and organised, able to handle multitasking.
• Positive attitude and eagerness to learn.
• Experience with eCommerce platforms like Shopify is a plus.

Responsibilities

• Manage product listings and updates on Shopify, eBay, and Amazon.
• Respond to customer enquiries and handle order issues.
• Perform data entry and documentation tasks.
• Assist with basic operational paperwork and coordination.

Skills

Basic computer literacy

Good communication skills

Organisational skills

Willingness to learn

Tools

Microsoft Office

Google Sheets

Job description

Overview

Fusion Bay Pte Ltd is an eCommerce company managing multiple online retail brands across platforms such as Shopify, eBay, and Amazon. We are passionate about delivering great products and excellent customer service. We are looking for a motivated and organised eCommerce Executive cum Admin to join our team and support our daily operations.

About the Role

This role involves handling day-to-day online store operations, customer service, and general administrative duties. It’s perfect for someone who enjoys multitasking, is detail-oriented, and eager to learn about eCommerce operations. No prior experience is required — we are happy to train the right candidate.

Key Responsibilities

• eCommerce Operations

  • Manage and update product listings, quantities, and prices on Shopify, eBay, and Amazon.

  • Upload new products and ensure information is accurate and consistent across all platforms.

  • Monitor orders and coordinate with the team to ensure timely fulfilment.

• Customer Service

  • Respond to customer enquiries and messages through email and marketplace platforms.

  • Handle order issues, returns, and provide after-sales support to ensure customer satisfaction.

• Administrative Support

  • Perform general office duties such as data entry, filing, and documentation.

  • Support management with basic operational paperwork.

  • Assist with ad-hoc administrative and coordination tasks as assigned.

Requirements

• Basic computer literacy (Microsoft Office, Google Sheets, etc.).

• Good written and verbal communication skills.

• Responsible, organised, and able to handle multiple tasks efficiently.

• Positive attitude and willingness to learn.

• Experience with Shopify, eBay, or Amazon is an advantage but not required (training provided).

Why Join Us?

• Supportive and friendly work environment.

• Comprehensive training on eCommerce platforms and office operations.

• Opportunities to learn and grow within the company.

• Convenient office location in Singapore.