Game Presenter - French Speaking - Customer Service

Evolution Gaming Limited; New Westminster; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic and innovative company as an Online Casino Dealer, where your vibrant personality shines in a state-of-the-art studio. This role offers the excitement of hosting popular casino games like Blackjack and Poker while providing exceptional customer service to virtual players. With a flexible schedule and a supportive environment, you’ll enjoy generous compensation, including hourly earnings and bonuses. The company fosters a fun and engaging workplace, free from the typical casino hazards, and provides comprehensive training to help you succeed. If you’re passionate about gaming and customer interaction, this is your chance to thrive in an exciting new role.

Benefits

Extended Health and Benefit Plan

15 Days Paid Vacation

8 Paid Personal Days

2 Paid Evo Days

Paid In-House Training

Company Assistance for Gaming License

Complimentary Night Shift Taxi Service

Team-Building Events

Qualifications

• Must be 19+ years old and have a high school diploma.
• Experience in customer service and hospitality is essential.

Responsibilities

• Introduce players and explain game rules enthusiastically.
• Engage with players and provide excellent customer service.

Skills

Customer Service

Communication Skills

Flexibility

Presentation Skills

Education

High School Diploma or Equivalent

Job description

Showcase your vivacious personality as Evolution’s Online Casino Dealer! Rotate between morning and evening shifts from the comfort of our private, state-of-the-art studio located in New Westminster. You’ll host iconic casino games like Blackjack, Poker, and Roulette, provide customer service with unlimited virtual players – with the chance to earn unlimited tips.

We Offer Generous Compensation Package including:

• Earn from $17.40 - $24.00 per hour plus monthly performance bonus.
• Extended Health and Benefit Plan
• 15 Days Paid Vacation
• 8 Paid Personal Days
• 2 Paid Evo Day

What You’ll Do

• Enthusiastically introduce players, the rules of the game, and the winners.
• Deal cards, spin a wheel, and announce winners.
• Use quick and accurate handling of cards.
• Research appropriate topics and trivia to discuss with the audience.
• Follow and supervise the updates and amendments in the game.
• Engage in friendly conversation, without offering your opinion (sports, music, and trivia facts).
• Be presentable and confident in front of the camera.
• Provide Customer Service to players.
• Always use a positive parting remark to end the game conversation.

Our Benefits At and After Work

• Work for a casino without smoking, alcohol, loud music, and health hazards.
• Toast your successes on treat days and holiday events.
• Collaborate with approachable, diverse, and global co-workers.
• Security-protected office with no physical players in the studio.
• Paid vacation time and paid breaks.
• No experience required as we will provide paid in-house training.
• Company assistance to obtain Provincial Gaming License.
• Complimentary night shift taxi drop-off service.
• Fun and engaging company-sponsored team-building events.

Minimum Requirements:

• Age 19+.
• High school diploma or equivalent.
• Experience in customer service and hospitality.
• Professional and service-minded with good communication skills.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to obtain Provincial Gaming License (sponsored by the company).
• Wear an assigned uniform and maintain professional appearance standards.
• Must be comfortable wearing theatrical make-up (foundation, blush).
• Fluent in French, working knowledge of English.