Restaurant General Manager - Casual Dining

Gecko Hospitality; South Bruce Peninsula; On-site; CAD 50,000 - 56,000; Full time

Job summary

An established industry player is seeking a motivated General Manager to lead a thriving quick-service restaurant. This role is pivotal in ensuring operational efficiency, exceptional guest experiences, and team development. Ideal candidates will possess strong leadership abilities and a passion for the restaurant industry. Join a dynamic environment where your expertise will drive success and inspire teams to achieve their best. With a competitive salary and opportunities for career growth, this is a chance to make a tangible impact in a fast-paced setting.

Benefits

Competitive salary with performance-based bonuses

Room for career growth

Supportive organizational culture

Qualifications

• 1-3 years in a leadership role within the quick service or restaurant industry.
• Strong communication and interpersonal skills to effectively lead teams.

Responsibilities

• Oversee daily restaurant operations and ensure compliance with safety protocols.
• Recruit, train, and mentor team members to build a motivated staff.

Skills

Leadership

Communication

Operational Management

Financial Analysis

Conflict Resolution

Multitasking

Education

Bachelor’s degree in Hospitality

Equivalent work experience

Job description

General Manager – Quick Service Restaurant (QSR)

Overview:

We are seeking a motivated and results-oriented General Manager to oversee daily operations at a thriving quick-service restaurant. This role is critical in ensuring exceptional service, operational efficiency, and team development. Ideal candidates will bring a passion for the restaurant industry, strong leadership abilities, and a proven track record of achieving business goals.

Salary and Benefits:

• Base Compensation Range: $50K - $56K.
• Additional Bonus Potential.

Core Responsibilities:

Operational Management:

• Oversee all aspects of daily restaurant operations, including opening and closing procedures, inventory management, and compliance with safety protocols.
• Ensure adherence to quality standards, promoting seamless and efficient service execution.
• Maintain a hands-on leadership approach by dedicating 85% of the time to operational oversight.

Team Leadership:

• Recruit, train, and mentor team members to build a highly capable and motivated staff.
• Foster a positive and supportive team culture, driving engagement and alignment with organizational values.
• Monitor team performance, implement development initiatives, and provide constructive coaching.

Customer Focus:

• Deliver an outstanding guest experience by addressing customer inquiries, resolving issues professionally, and enhancing satisfaction.
• Utilize guest feedback to identify areas for service improvement and implement targeted changes.

Quality Assurance and Compliance:

• Enforce adherence to food safety and health regulations.
• Conduct routine inspections to maintain cleanliness, order accuracy, and consistency in product quality.

Financial Oversight:

• Manage budgets and analyze financial metrics to ensure profitability and cost control.
• Drive revenue growth through creative marketing and promotional strategies.
• Monitor labor costs, sales performance, and other key indicators to optimize financial health.

Qualifications:

Required Experience and Skills:

• 1-3 years in a leadership role within the quick service or restaurant industry, preferably as a General Manager.
• Strong communication and interpersonal skills to effectively lead teams and resolve conflicts.
• Comprehensive understanding of restaurant operations, including scheduling, inventory control, and workflow management.
• Proven ability to manage and achieve financial targets using an analytical approach.
• Highly organized, able to multitask and perform under pressure, balancing multiple priorities efficiently.

Preferred Attributes:

• Bachelor’s degree in Hospitality, Business, or related discipline, or equivalent work experience.
• Proficiency in emerging trends within the quick service restaurant sector.
• Background in implementing performance-based strategies to elevate operational profitability and service standards.

Benefits:

• Competitive salary with performance-based bonus opportunities.
• Room for career growth and development within a supportive and innovative environment.
• An organizational culture dedicated to continuous improvement and excellence.

This position provides an exciting opportunity for a dynamic leader who is ready to take on challenges, inspire teams, and deliver exceptional results. Join a fast-paced, evolving environment where your expertise and leadership will make a tangible impact.

If you're looking for the next step in your career and have the skills to succeed in this role, consider applying today. We’re eager to welcome talented candidates who are ready to lead with passion and efficiency.