Program Manager

FreeBalance Inc.; Ottawa; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading company is seeking a Program Manager to provide executive support to the Vice President of Services and oversee multiple global projects. The role requires strong project management skills, a Master's degree, and extensive experience in the public sector. The Program Manager will ensure projects align with company methodologies while driving process improvements and risk management.

Qualifications

• 15+ years in project management or program coordination.
• 5+ years implementing ERP solutions, preferably in the public sector.
• PMP or Prince2 Certification required.

Responsibilities

• Oversee and monitor the progress of multiple projects.
• Guide and support project managers.
• Align project activities with strategic objectives.

Skills

Project Management

Leadership

Communication

Organizational Skills

Problem Solving

Education

Master's degree in Business Administration

Master's degree in Computer Science

Master's degree in Project Management

Tools

Project Management Software

Microsoft Office Suite

Job description

The Program Manager will act as an Executive Assistant to the Vice President of Services and play a key role in setting up the services implementation and support structure and in supporting the project managers implementing projects across the globe. The Program Manager will oversee and guide these projects, ensuring they align with the company's methodologies and objectives. This position requires exceptional program / project management, organizational, and communication skills to collaborate effectively with the project managers and facilitate project delivery.

Main Responsibilities :

• Project Oversight : Oversee and monitor the progress of multiple projects simultaneously, ensuring they are on track, within budget, and meet quality standards.
• Implementation Support : Guide and support project managers, providing direction, support, and guidance to ensure adherence to company methodologies and standards.
• Strategic Alignment : Work closely with the Vice President of Services to align project activities with the overall strategic objectives of the company.
• Process Improvement : Identify opportunities for process improvement and standardization in services delivery, driving efficiency and effectiveness.
• Risk Management : Assist in identifying and mitigating project risks, escalating issues as needed.
• Reporting : Update VP services on the projects' progress and status regularly.
• Administrative Support : Provide executive-level administrative support to the Vice President of Services, managing schedules, correspondence, and travel arrangements.
• Travel : Travel as required to project locations, approximately 50-75% annually.

Qualifications :

• Education : Master's degree in Business Administration, Computer Science, Project Management, or a related field.
• Experience : 15+ years in project management or program coordination, with at least 5 years implementing ERP solutions, preferably in the public sector.
• Certification : PMP or Prince2 Certification required.
• Domain Knowledge : Knowledge in finance or human capital is an advantage.

Skills :

• Proven ability to manage multiple projects, ensuring timely delivery and quality outcomes.
• Leadership skills to mentor and guide project managers.
• Excellent communication skills, both written and verbal.
• Strong organizational and time management abilities.
• Effective problem-solving skills for project issues and risks.
• Ability to build positive relationships with diverse stakeholders.
• Proficiency in project management software and Microsoft Office Suite.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs throughout the recruitment process.