Academic Advisor

Athabasca University; Town of Athabasca; On-site; CAD 40,000 - 60,000; Part time

Job summary

Athabasca University's Faculty of Business seeks a temporary part-time Academic Advisor. This role involves supporting graduate program recruitment, advising, and administrative tasks. Ideal candidates will have a post-secondary degree and experience in customer service and digital communications. The position offers relocation assistance and various employee benefits.

Benefits

Pension

Health Coverage

Insurance

Leaves

Relocation Assistance

Qualifications

• 3 years experience in customer service, digital communications, or data management.
• Experience with data systems and content management systems.

Responsibilities

• Provide front-line support for graduate program recruitment and advising.
• Administrative support and logistics for faculty events.

Skills

Customer Service

Digital Communications

Data Management

Analytical Skills

Communication

Interpersonal Skills

Education

Post-secondary diploma/degree

Tools

Microsoft Dynamics CRM

MailChimp

HubSpot

WordPress

SurveyMonkey

Canva

Adobe Acrobat

Banner

Microsoft Teams

SharePoint

Job description

Athabasca University's Faculty of Business is currently seeking a temporary part-time (0.8 FTE) Academic Advisor, ending April 2026.

Athabasca University (AU) is a unique, research-intensive, publicly funded institution in Alberta. The Faculty of Business is a major AACSB-accredited business school in Canada, offering undergraduate to doctoral programs. It is committed to supporting students, the business community, and society through innovative and accessible education.

The Position

The Academic Advisor is an integral member of the Faculty of Business, providing front-line support for graduate program recruitment, enrollment, advising, and acting as a co-contact for AU's University Relations IMC team. Responsibilities include administrative support, logistics for faculty events, and being the first point of contact for staff, students, and visitors via various communication channels.

Qualifications

• A post-secondary diploma/degree in a related field with three years of experience in customer service, digital communications, or data management.
• Experience working with data systems like Microsoft Dynamics CRM, MailChimp, HubSpot, and content management systems such as WordPress, SurveyMonkey, Canva, and Adobe Acrobat.
• Proficiency with business process testing and mapping using Banner, Microsoft Teams, SharePoint, and CRM systems.
• Strong analytical, questioning, and communication skills, with the ability to work independently and as part of a team.
• Excellent interpersonal skills, time management, and the ability to adapt to a changing environment.
• Experience in customer service, public relations, and supporting students, with a professional demeanor and the ability to handle demanding inquiries.

Note: A combination of education and experience may be considered.

Contact Information

For more details, contact Farid Bin Noordin, Manager, Strategic Recruitment & Enrolment, at [e-mail].

Additional Information

AU prefers to hire residents of the Athabasca region and offers relocation assistance. Benefits include pension, health coverage, insurance, leaves, and other employee benefits. Educational credentials will be verified prior to employment, and international credentials may require WES verification.

Applications are encouraged from all qualified candidates, with priority given to Canadian Citizens and Permanent Residents. AU values diversity and encourages applications from women, Indigenous Peoples, persons with disabilities, and visible minorities. Working outside Canada is not supported.