Manager, operational excellence and projects

Intact Financial Corporation; San Juan de Terranova; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Manager of Operational Excellence and Projects to enhance processes and lead a team of specialists. This role involves managing high-visibility projects and collaborating with various business units to achieve strategic objectives. The ideal candidate will have extensive experience in project management and a strong interest in operational efficiency.

Benefits

Employee Share Purchase Plan

Extensive benefits package

Flexible work arrangements

Annual wellness account

Community Impact program

Qualifications

• Seven years of experience managing operational excellence projects.
• Five years of experience managing and coaching professionals.

Responsibilities

• Manage a portfolio of business projects aligned with strategic goals.
• Promote best practices in project management and operational efficiency.

Skills

Leadership

Collaboration

Communication

Critical Thinking

Project Management

Education

Bachelor’s degree or equivalent experience

Tools

Lean Six Sigma

Project Management Tools

Job description

Our employees are at the heart of what we do best: helping people, businesses, and society prosper in good times and be resilient in bad times. When you join our team, you bring this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are—here, diversity is a strength. We are committed to supporting you in reaching your goals with tools, opportunities, and flexibility. This is our employee promise.

Our hybrid work model offers a balance between working from home and engaging in meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re seeking a Manager of Operational Excellence and Projects to join our process improvement team.

Working with the Director of Business Intelligence and Operational Excellence, you will support and develop the team of operational excellence and project management specialists. You will also manage a portfolio of high-visibility projects that significantly impact our strategic objectives.

You will play a key role in implementing initiatives and enhancing processes in direct distribution, collaborating with various business units. Additionally, you will support our team of specialists on national projects, helping our partners achieve their goals and deliver successful outcomes. You will have the opportunity to present your work to the management team and participate in budget planning.

What you’ll do here :

• Manage a portfolio of business projects aligned with our strategic goals.
• Participate in key projects with your team’s experts.
• Promote and apply best practices in project management, change management, and operational efficiency.
• Inspire and effectively lead a team of professionals.
• Support skill development within the team.
• Drive team excellence to maintain high levels of commitment.
• Collaborate with management and business partners.

What you bring to the table :

• Bachelor’s degree or equivalent experience in a relevant field.
• Seven years of experience managing operational excellence projects.
• Five years of experience managing and coaching professionals.
• Knowledge of process improvement methodologies such as Lean Six Sigma.
• Proficiency in project management tools, methodologies, and best practices.
• PMP certification is an asset.
• Experience in establishing and managing a project office is an asset.
• Ability to adapt to change and demonstrate leadership abilities.
• Excellent collaboration, communication, and presentation skills.
• A strong interest in operational efficiency and project management.
• Desire to face challenges proactively.
• Critical thinking skills with the ability to draw conclusions and apply them effectively.
• Ability to translate vision into action.

For candidates in Quebec, bilingualism is required to facilitate interactions with English-speaking colleagues across the country.

What we offer

Working here empowers you to perform at your best every day. As a permanent team member, you can expect:

• A rewards program recognizing your success.
• An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased.
• An extensive benefits package, including virtual healthcare.
• Flexible work arrangements.
• The option to purchase up to 5 extra days off annually.
• An annual wellness account supporting a healthy lifestyle.
• Tools and resources for physical and mental health, embracing change, and connecting with colleagues.
• A vibrant learning ecosystem with courses, online content, and inspiring programs.
• Employee-led networks fostering inclusion, education, and development.
• Supportive leaders and colleagues committed to your growth.
• A Community Impact program to support your unique contributions to the community.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where everyone feels valued, respected, and heard. If you require accommodations during the recruitment process, please inform us when contacted. We will work with you to meet your needs.

This role may include background checks, consideration of internal candidates, and verification of eligibility to work in Canada.