Manager, Labour Forecasting and Planning

gategroup - Operational; Mississauga; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing travel experiences! This exciting role involves overseeing labor planning and scheduling for the Toronto unit, ensuring optimal resource allocation and compliance with regulations. You will collaborate with department managers to forecast labor needs and manage productivity metrics, all while contributing to a dynamic team focused on culinary excellence. With a strong emphasis on data management and operational efficiency, this position offers the chance to make a significant impact in the airline catering industry. If you are motivated and ready to take on this challenge, we want to hear from you!

Benefits

No waiting period for medical or dental benefits

RRSP matching

Subsidized meals

Free parking

Free access to an employee assistance program

Employee discounts

Qualifications

• 3+ years in airline catering, focusing on data management and operational planning.
• Strong communication skills for collaboration with department managers.

Responsibilities

• Forecasting labor demand and creating optimized rosters.
• Managing productivity data to ensure budget compliance.

Skills

Data Management

Operational Planning

Communication Skills

Budget Compliance

Education

High School Diploma

University or College Degree

Tools

OPRS

Planning and Forecasting Tool

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting into the General Manager for the Toronto unit, this role is responsible for all the local activities related to labor planning and labor scheduling in the long- and short-term for the Toronto unit.

Key duties of the role:

• Assembling the data points needed for short-term labor demand forecasting.
• Assembling the data points needed for long-term labor demand forecasting, including assisting department heads in defining annual planning parameters such as holiday roster, sickness, agencies, recruitment, flexibility, etc.
• Calculating labor demand and creating optimized rosters in coordination and collaboratively with department managers (Operations Planning & Controlling Department) in line with Gate Gourmet working regulations and per unit Master Production Schedule (MPS).
• Managing data related to productivity and efficiency in the area, ensuring compliance with the budget targets (e.g., productivity, overtime, net pay rate, etc.), monitoring and using the corporate tools such as OPRS and Planning and Forecasting tool.
• Organizing the right resources to fill in for demand gaps (sickness, no show, etc.) in collaboration with the department managers in line with GG working regulations.
• Communicating and providing feedback to the regional planning team, or/and HR/Legal to improve planning processes, union agreements, etc., and informing operations ahead of any major changes in CPC/man hours.
• Responsible for providing data for and facilitating OPRS (labor) meetings and its related KPIs.
• Adhering to legal/compliance requirements across health and safety, food safety, and security.

Education:

High School graduate or equivalent; University or College strongly desirable.

Experience needed to be qualified:

At least a total of 3 years’ work experience in the airline catering business, preferably in areas related to data management, operational planning, information systems, operational KPIs follow-up, or finance controlling.

Perks at Work:

• No waiting period for medical or dental benefits.
• RRSP matching.
• Subsidized meals.
• Free parking.
• Free access to an employee assistance program.
• Employee discounts such as Good Life Fitness, TELUS mobility, Bell mobility, Rogers, Dell computers.

If you want to be part of a team that helps make travel and culinary memories, join us!