Enterprise Services Sales Representative (ESSR)

Schneider Electric - Global; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the energy sector is seeking an Enterprise Services Sales Representative to manage key accounts and drive sales of technical services. The role emphasizes building strong customer relationships and developing strategic sales plans to ensure customer satisfaction and maximize service opportunities. Ideal candidates will have a strong technical sales background and excellent communication skills.

Qualifications

• More than 5 years technical sales experience.
• Ability to build reliable customer relationships.

Responsibilities

• Develop and execute annual sales plan for key customers.
• Cross sell the entire Services portfolio.
• Secure customer satisfaction overseeing all ongoing activities.

Skills

Account management

Communication

Customer Intimacy

Education

4 year college degree

Tools

Salesforce

Microsoft Office

Job description

The Enterprise Services Sales Representative (ESSR) operates in a consultative mode and deploys all sales actions in order to maximize the installed base Services within a portfolio of key customers (typically Strategic Accounts/Targeted Accounts).

The ESSR is responsible for building relationships at all levels of the customers organization to ensure recurring, consulting, modernization and digital Services related to the industrial and electrical equipment installed at the customer is fully comprehended by the customer’s organization.

Focused on medium to long term growth strategy & relationship development with their accounts, the ESSR is accountable for the promotion and sales of a broad range of cross-BU technical services (Power, Secure Power & Cooling, Digital Power and Industry Services) with special attention on recurring and digital services offers to support the full customer assets’ lifecycle.

The ESSR addresses and services the needs of his own assigned national & multi-site accounts, or in support to Key Account Managers by ensuring the Services value proposition is developed for and understood by our key large accounts.

Reviews and reports on customer retention, business opportunity and market trends. Collaborate closely with Marketing leaders to share feedback and needs on current & future strategic offers.

Key Responsibilities

• Manage assigned accounts :

• Develop and execute annual sales plan for key customers in their account portfolio (Platforming & Coverage Execution).
• Develop and maintain relationship with existing customer and Services Partners at all levels
• Apply market and account skills necessary for dealing with specific segments or target audiences.
• Work and strategize closely with the BU account managers to maximize business opportunities & services attachments.
• Cross sell the entire Services portfolio – Power, Secure Power & Cooling, Digital Energy, Industry Services with special attention on strategic recurring and digital services offers.
• Secure customer satisfaction overseeing all ongoing activities with the customer (Order, Delivery etc)
• Utilize Bfo (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Account Cockpit
• Keep updated Accounts data & Installed Base data in bFO/bFS o Provide monthly forecasts, using bFO, and summaries in a timely manner.
• Participate in the preparation of analysis and reports on service performance.
• Provide precise and timely information to Tender team to prepare sales quotations and proposals
• Monitor margin to be at or above country thresholds. Use DOA process to escalate opportunities below thresholds.
• "Feed” the Services Marketing leaders with Offers feedback and needs
• Coordinate and/or attend trade shows and marketing/sales seminars as needed General

• Build and manage Services Opportunity Pipeline :

• Analyze & qualify opportunities in Bridge Front Office (Schneider’s Sales force based Opportunity management tool) and secure a healthy pipeline
• Develop up & cross-selling between Line of Businesses service offer
• Coordinate with all the Services & Product teams if needed, to satisfy service opportunities
• Document all records of customer history in BFO.

Qualifications and Skills required:

• The successful candidate should have a (4) year college degree or equivalent work experience and >5 years technical sales experience.
• Account management skills
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
• Excellent verbal and written communication skills including C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. Good knowledge of power, secure power, industry systems.
• Proficient in Microsoft Office suite and Salesforce. Excellent organizational skills.
• Ability to leverage technology for communications and managing own performance

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

The Enterprise Services Sales Representative (ESSR) operates in a consultative mode and deploys all sales actions in order to maximize the installed base Services within a portfolio of key customers (typically Strategic Accounts/Targeted Accounts).

The ESSR is responsible for building relationships at all levels of the customers organization to ensure recurring, consulting, modernization and digital Services related to the industrial and electrical equipment installed at the customer is fully comprehended by the customer’s organization.

Focused on medium to long term growth strategy & relationship development with their accounts, the ESSR is accountable for the promotion and sales of a broad range of cross-BU technical services (Power, Secure Power & Cooling, Digital Power and Industry Services) with special attention on recurring and digital services offers to support the full customer assets’ lifecycle.

The ESSR addresses and services the needs of his own assigned national & multi-site accounts, or in support to Key Account Managers by ensuring the Services value proposition is developed for and understood by our key large accounts.

Reviews and reports on customer retention, business opportunity and market trends. Collaborate closely with Marketing leaders to share feedback and needs on current & future strategic offers.

Key Responsibilities

• Manage assigned accounts :

• Develop and execute annual sales plan for key customers in their account portfolio (Platforming & Coverage Execution).
• Develop and maintain relationship with existing customer and Services Partners at all levels
• Apply market and account skills necessary for dealing with specific segments or target audiences.
• Work and strategize closely with the BU account managers to maximize business opportunities & services attachments.
• Cross sell the entire Services portfolio – Power, Secure Power & Cooling, Digital Energy, Industry Services with special attention on strategic recurring and digital services offers.
• Secure customer satisfaction overseeing all ongoing activities with the customer (Order, Delivery etc)
• Utilize Bfo (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Account Cockpit
• Keep updated Accounts data & Installed Base data in bFO/bFS o Provide monthly forecasts, using bFO, and summaries in a timely manner.
• Participate in the preparation of analysis and reports on service performance.
• Provide precise and timely information to Tender team to prepare sales quotations and proposals
• Monitor margin to be at or above country thresholds. Use DOA process to escalate opportunities below thresholds.
• "Feed” the Services Marketing leaders with Offers feedback and needs
• Coordinate and/or attend trade shows and marketing/sales seminars as needed General

• Build and manage Services Opportunity Pipeline :

• Analyze & qualify opportunities in Bridge Front Office (Schneider’s Sales force based Opportunity management tool) and secure a healthy pipeline
• Develop up & cross-selling between Line of Businesses service offer
• Coordinate with all the Services & Product teams if needed, to satisfy service opportunities
• Document all records of customer history in BFO.

Qualifications and Skills required:

• The successful candidate should have a (4) year college degree or equivalent work experience and >5 years technical sales experience.
• Account management skills
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
• Excellent verbal and written communication skills including C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. Good knowledge of power, secure power, industry systems.
• Proficient in Microsoft Office suite and Salesforce. Excellent organizational skills.
• Ability to leverage technology for communications and managing own performance

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.