Change Manager - Remote / Telecommute

CYNET SYSTEMS; Golden Horseshoe, Fredericton; Remote; CAD 80,000 - 110,000; Full time

Job summary

A leading company in healthcare transformation is seeking a Senior Change Management Specialist to lead engagement strategies for Prescribers and Clinicians. The role requires significant experience in managing change initiatives and excellent communication skills. The candidate will collaborate with various stakeholders to enhance readiness and participation in transformation efforts.

Qualifications

• 5+ years in senior change management role leading healthcare initiatives.
• Experience with healthcare technology and managing clinical user groups.
• Formal training in change management methodologies.

Responsibilities

• Lead planning and implementation of engagement strategies.
• Oversee daily work of team members supporting engagement activities.
• Collect and analyze change impacts relevant to audiences.

Skills

Change Management

Communication

Facilitation

Education

Post-secondary education in a health-related discipline

Tools

Microsoft Office 365

JIRA

Job description

Job Description:

• Lead planning and implementation of Prescriber and Clinician engagement strategies to build shared ownership and collaboration, raise awareness of the program, and motivate these groups to participate in the transformation.
• Partner with CMIOs, CNIOs, and other program leaders to develop tactics that enhance readiness among Prescribers and Clinicians.
• Collaborate directly with communications, engagement, and HR resources as needed.
• Lead the planning and coordination of engagement events, including preparing agendas, content, and translations.
• Collect and analyze Change Impacts relevant to Prescriber and Clinician audiences.
• As the CMC team expands, oversee the daily work of team members supporting engagement activities.
• Plan, track, and manage tasks using the Program management tool - Jira.
• Work with the CMC Lead to identify and mitigate risks and resolve issues.
• Gather feedback through Prescriber and Clinician networks, analyze Change Readiness Survey results, and adapt engagement tactics accordingly.
• The candidate will be required to sign a non-disclosure agreement and complete the Department's Privacy Training prior to starting.

Candidate Requirements:

• The Department seeks candidates demonstrating the following qualifications.
• For mandatory requirements, candidates must provide detailed information on education, work experience, roles, duties, and durations (from Month/Year to Month/Year). Incomplete details may lead to disqualification.
• Post-secondary education in a health-related discipline or equivalent training and relevant experience. Yes/No
• At least 5 years of experience in a senior change management role (e.g., Change Lead or Sr. Specialist) leading healthcare transformation initiatives impacting providers. 5+ years
• Experience managing change related to healthcare technology (e.g., Clinical Information Systems, EHRs, digital transformation projects) with clinical user groups. 5+ years
• Availability to start around May 19th, 2025 (or earlier if possible). Yes/No

Scored Requirements:

• Candidates should provide sufficient detail on experience, roles, duties, and durations (from Month/Year to Month/Year).
• Failure to provide complete details may result in disqualification.
• Experience leading and managing change initiatives, especially involving technology-enabled transformation in complex environments. 8+ Years
• Experience as a Senior Change Management Specialist or Lead in clinical transformation contexts. 5+ Years
• Developing clinical engagement and readiness strategies to support adoption. 5+ Years
• Facilitation skills: leading change workshops or education sessions with healthcare providers, understanding clinical workflows, terminology, and stakeholder dynamics. 5+ Years
• Excellent communication skills, both verbal and written. 5+ Years
• Proficiency in Microsoft Office 365 suite (Excel, Word, PowerPoint, Visio, Outlook, Teams) and Zoom, with hands-on experience. 5+ Years
• Experience using Atlassian's JIRA in a project environment. 2+ Years
• Formal training in change management methodologies (e.g., Prosci, ACMP) with the ability to apply structured approaches. Yes/No