Bilingual Administrative Support, Operations

SGS; Montréal-Est; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dedicated Administrative Support professional to assist various departmental professionals and managers. This role involves managing customer requests, handling invoicing, and ensuring efficient documentation processes. Ideal candidates will thrive in a fast-paced environment, showcasing their proficiency in Microsoft Office and excellent communication skills in both English and French. Join a forward-thinking company that values integrity and offers a supportive work environment where your contributions can make a significant impact.

Qualifications

• 5 years of experience in an Administrative-related role required.
• Proficiency in various computer software is essential.

Responsibilities

• Manage customer requests, including invoicing and documentation.
• Provide back-up support to other Administrative staff as needed.

Skills

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Excellent verbal and written communication skills (EN/FR)

Time management skills

Attention to detail

Ability to handle multiple projects

Education

High school diploma or equivalent

Post-secondary education in an Administrative field

Tools

Oracle applications

Job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

This position provides office support to a variety of departmental professionals and mid-level to senior manager and department heads as well as customers. Incumbents must be capable of multi-tasking to meet the department needs of working with multiple managers and assignments simultaneously.

1. Managing customer request to SGS (Receiving orders/nomination, front loading in BOSS, preparing physical file)
2. Gather all needed documentation (reports, expenses, supplier invoices, timesheets, etc.) to be able to invoice files
3. Process draft invoice according to applicable contract/pricelist
4. Obtain proper approval to be able to release final invoice
5. Manage all client requests on submitted invoices
6. Perform credit when needed and get manager approval
7. Prepare quotes in system when needed
8. 2nd line of collection (via email and phone calls)
9. Prepare all needed documentations for Month End
10. Iprocurement – Input invoices and all third-party contractor invoices
11. Entering payroll in the system and assists with all timecards approval.
12. Make sure all payroll adjustments are done and processed
13. Provides mutual back-up support to other Administrative staff as required (meals, pause and vacation relief)

Qualifications

1. High school diploma (5 years) or equivalent
2. Post-secondary education (College) in an Administrative field.

Experience:

1. 5 years of previous working experience in an Administrative-related role is required.
2. Experience with invoice would be an asset.

Knowledge / Skills / Abilities

1. Candidates must be proficient in using various types of computer software (Word, Excel, PowerPoint, Outlook etc.).
2. Oracle applications would also be an asset.
3. Proven ability to efficiently handle multiple projects in a fast-paced, highly professional environment.
4. Demonstrates excellent verbal and written communication skills, EN / FR, including grammar and composition.
5. Proven time management skills and strong attention to detail.
6. Works well under pressure.
7. Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.