Event Sales Manager

Splitsville Entertainment; Ontario; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a dynamic team at an exciting family entertainment center as an Event Sales Manager! This role is perfect for those who thrive in fast-paced environments and have a passion for creating memorable experiences. You will be responsible for establishing relationships with clients, selling event packages, and ensuring every event runs smoothly. With a focus on fun and positivity, this position offers a unique opportunity to engage with the community and make a significant impact. If you are motivated by targets and enjoy working in a vibrant atmosphere, this could be the perfect fit for you!

Qualifications

• Experience in sales and customer service is highly valued.
• Strong verbal and written communication skills are essential.

Responsibilities

• Develop and maintain positive business relationships with clients.
• Sell event spaces and meet sales goals while ensuring smooth event execution.

Skills

Sales Experience

Customer Service

Verbal Communication

Written Communication

Organization Skills

Creative Problem-Solving

Social Media Skills

Motivation by Targets

Education

High School Diploma

Experience in Event Management

Tools

MS Office

Web-based Applications

Job description

About The Role

Do you have experience in sales and events and love working towards targets?

Are you looking for an employer that will invest in you and develop your career further?

Do you thrive in fun, friendly and fast-paced working environments?

If so, then look no further!

The What...

Being an Event Sales Manager at Splitsville, you will...

1. Establish, develop and maintain positive business relationships on behalf of Splitsville Entertainment with both new and existing guests.
2. Effectively sell the meeting spaces, party rooms, food and beverage packages, entertainment packages; meet quarterly and yearly sales goals.
3. Prospect new events and target new leads where possible; reach out to past clients for future booking.
4. Arrange and confirm all event details with clients prior to the event; communicate information to all team members.
5. Work with the event team to ensure all events run smoothly; connect with clients during events to offer help if needed.
6. Follow up after each event with clients to obtain feedback, maintain rapport, and suggest future bookings with Splitsville.
7. Meet with key internal stakeholders weekly to discuss weekly plans and targets.
8. Maintain daily use of our in-house database to input all leads, track and follow up on all inquiries and communications with clients; track all marketing and promotional materials where necessary.
9. Update and maintain content on our social media sites regularly within corporate standards and guidelines.
10. Attend and facilitate offsite promotional events within the community to raise brand awareness and obtain leads for future event bookings.
11. Provide an excellent experience for all clients and their guests - Create an atmosphere of positivity and fun!

To Be Successful You Will Have

1. Previous experience in a sales customer service role is an asset.
2. A desire to create fun events and take pride in their work; passionate about great guest experiences.
3. Confidence and engagement.
4. Motivation by targets.
5. Excellent verbal and written communication skills.
6. Organization, prioritizing, and multi-tasking skills.
7. Creative problem-solving abilities.
8. Social media skills.
9. Comfortable working with booking quotas and usually able to achieve or exceed them.
10. Knowledgeable with MS Office, Windows, and web-based applications.
11. Involvement in community affairs, charities, clubs, etc.
12. A valid driver's license or access to reliable transportation.
13. Availability to work evening, weekend, and holiday events as needed.

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognized and valued, and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.