Business Development Specialist - West Canada

Business Development Specialist - West Canada

Burnaby, British Columbia, Canada

Company Overview

At Jensen Hughes, we lead with our Purpose + Principles and value our people. Across our global partnership of experts, clients, and communities, we are recognized worldwide for our leadership in fire protection engineering, a legacy of responsibility we have advanced with pride since 1939. Today, our expertise extends broadly across closely related risk management fields — from accessibility consulting, risk and hazard analysis, process safety and forensic investigations to security risk consulting, emergency management and digital innovation. As we champion best practices, set industry standards and support communities with innovative solutions, we are making the world a better place.

We believe that creating and sustaining a culture of trust, integrity and professional growth fundamentally includes a sustained commitment to Diversity, Equity, and Inclusion.

Job Overview

Jensen Hughes is looking for a motivated and well-spoken Business Development Specialist to join our global Fire and Life Safety team in our Burnaby, BC office location and cover Western Canada and the Pacific Northwest. The candidate will be responsible for identifying and developing new leads/opportunities, communicating with clients, understanding their needs, connecting those needs to our services, and ensuring a smooth sales process. This candidate is expected to retain long-term relationship clients while expanding services, close sales, and meet sales targets.

This is a full-time salaried position.

Responsibilities

• Develop sales opportunities by exploring and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations of our service, and preparing proposals in collaboration with the technical team.
• Communicate with clients, make outbound calls to potential customers, and follow up on leads/opportunities.
• Answer potential customers' questions and send additional information as needed.
• Create and maintain relationships, while managing existing client accounts, support retaining existing services for renewal, and identify value-added opportunities.
• Support the Business Development and Operations team with a general understanding of current pipeline and help the team move proposals through the pipeline by closing orders.
• Regularly maintain sales data of current and potential customers, pipeline, orders, and projects/contracts up for renewal or phase II project work.
• Explain and demonstrate services and how they meet the prospect/existing client’s needs, understand when to engage operations and subject matter experts to support business development.
• Keep up with industry standards and updates, as well as stay informed about competing firms and identify risks within existing clients.
• Proactively plan and support annual growth initiatives.

Requirements and Qualifications

• Bachelor's degree preferred, and/or two (2) plus years’ experience as an Inside Sales Representative.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook required.
• Experience with Microsoft Dynamics and LinkedIn Sales Navigator preferred.
• General knowledge and confidence using computer databases and menu-driven reports.
• Self-starter who works well independently and is self-motivated, with a bias for action.
• Project coordination and organizational skills, attention to detail, and initiative to follow-through.
• Maintain effective performance in a demanding environment.
• Work with minimal supervision and in a team environment.
• Exceptional customer service and strong listening skills.
• Able to look at things multidimensionally and come to a unique and innovative plan or solution if a problem is identified.

Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.