Sales and Marketing Assistant - FT

Shepherd Village Inc.; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

Shepherd Village Inc. is seeking a Sales and Marketing Assistant to enhance occupancy in its senior community. The role involves customer relationship management, conducting tours, and supporting marketing initiatives. Ideal candidates will have experience in senior care and strong computer skills.

Benefits

Comprehensive Extended Health Care and Dental coverage

Employer paid Life insurance benefits

Enhanced vacation time plan starting at 4 weeks

Matching contributions to a group RRSP

Qualifications

• Previous work experience providing care and support to seniors.
• Advanced computer skills in Microsoft Office, especially spreadsheets.
• Good understanding of the latest marketing trends.

Responsibilities

• Facilitate marketing and sales programs to achieve occupancy targets.
• Conduct tours and manage customer relationship interactions.
• Prepare presentations and leasing agreements.

Skills

Customer Relationship Management

Microsoft Office

Marketing Trends

Job description

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Organization Background

Shepherd Village is Toronto’s largest not-for-profit senior community and has been dedicated to the well-being of seniors since 1961. We’re committed to meeting the changing physical, spiritual and social needs of seniors through quality care and compassionate service. Everything we offer is designed to enhance the quality of life and peace-of-mind of our residents, and their family and friends.

Organization Background

Shepherd Village is Toronto’s largest not-for-profit senior community and has been dedicated to the well-being of seniors since 1961. We’re committed to meeting the changing physical, spiritual and social needs of seniors through quality care and compassionate service. Everything we offer is designed to enhance the quality of life and peace-of-mind of our residents, and their family and friends.

We are currently accepting applications from qualified candidates for the position of Sales and Marketing Assistant.

What You Will Work On

Reporting to the Sales and Marketing Manager, the successful applicant will facilitate the implementation of comprehensive marketing and sales programs to achieve and maintain occupancy targets for the Shepherd Terrace, Gardens, and Manor properties, including but not limited to customer relationship management, conducting tours, leasing, tenant services administration, and related activities

What You Can Expect From Us

• Great culture as confirmed by the Organization having receive the Great Places to Work certification in October 2024 and recognition as a 2025 Best Workplaces Led By Women.
• An opportunity to participate in and contribute to the work of the largest seniors’ care community in Toronto.
• Competitive compensation.
• Comprehensive Extended Health Care and Dental coverage.
• Employer paid Life insurance benefits; employee paid long-term disability insurance.
• Enhanced vacation time plan starting at 4 weeks plus additional float days each year supporting work-life balance.
• Matching contributions to a group RRSP.
• Location on a major transit line with a bus stop positioned at the Organization’s property.

How You’ll Create Impact

• Assist in achieving and maintaining full occupancy of the Shepherd Village facilities.
• Welcome / onboard new residents and family members to Shepherd Village, providing support and assistance to ensure a smooth transition.
• Act as the first point of contact for all customer relationship management interactions responding promptly to inquiries from potential residents and their families.
• Conducting tours of the community for prospective residents and their families.
• Prepare and deliver presentations highlighting community features and benefits.
• Prepare and review leasing agreements for signature with prospective residents / tenants.
• Support the completion of necessary documentation for resident admissions.
• Assist new residents during the Move-In process and ensure a smooth transition.
• Follow up with new residents to ensure their satisfaction and address any concerns.
• Assist with promoting Shepherd Village properties.
• Manage the Customer Relationship Management system; maintain an accurate database of leads and prospects.
• Respond promptly to inquiries from potential residents and their families.
• Preparing weekly marketing updates for management.

What Are Your Skills And Experience

• Previous work experience providing care and support to seniors or with an organization focused on supporting seniors / providing senior care.
• Advanced computer skills in Microsoft Office, especially spreadsheets and charts.
• Good understanding of the latest marketing trends and techniques.
• Proficiency in Customer Relationship Management software is an asset.
• Experience in senior living is a definite asset.
• MUST be qualified to work in Canada legally for the employer.
• Previous experience working in a seniors’ care environment preferred.

How To Apply

Interested candidates should apply at : https : / / shepherdvillage.org / work-here /

Deadline : May 21, 2025

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are committed to accessibility in the candidate application and selection process. Requests for accommodation can be made at any stage of the recruitment process, providing the applicant has met the bona-fide requirements of the vacant position. Applicants are asked to please make their accommodation requirements known when contacted.

Successful candidates must provide a complete and current (i.e. within six months prior to hire date) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Marketing and Sales

Hospitals and Health Care

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