Clinical Sleep Assistant

Air Liquide Healthcare; Greater Sudbury; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join Air Liquide Healthcare as a Clinical Sleep Assistant in Sudbury, where you'll support CPAP therapy and enhance patient care. This role involves administrative tasks, customer service, and collaboration with healthcare professionals. Enjoy a competitive salary, growth opportunities, and a culture of safety and inclusion.

Benefits

Competitive rewards: salary, bonus, benefits, pension

Growth opportunities: career advancement, tuition reimbursement

Work/life balance: flexible hours and personal time off

Inclusive environment: bring your whole self to work

Meaningful work: make a difference

Global collaboration: work with a worldwide leader

Culture of safety: safety and wellness integrated into all activities

Qualifications

• 1-2 years of experience in general office practices.
• Proficiency in Microsoft Office and data entry.
• Related medical background preferred.

Responsibilities

• Facilitate administrative tasks and support CPAP therapy.
• Provide friendly customer service and assist with sales.
• Participate in home testing and maintain equipment.

Skills

Customer Service

Data Entry

Team Collaboration

Education

College Certificate or Diploma in Medical Office Administration

Tools

Microsoft Office

ERP Systems

Google Systems

Job description

At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better, advancing and digitizing our tools, products, and systems, and forging meaningful relationships with our patients.

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

How will you CONTRIBUTE and GROW?

Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Clinical Sleep Assistant for our Sudbury branch. The Clinical Sleep Assistant facilitates administrative tasks and offers support in the storefront area related to CPAP therapy at the branch.

• Contribute to a safe work environment by obeying safety procedures and policies, encouraging others to do the same, and reporting unsafe practices.
• Ensure operation of equipment through preventive maintenance, troubleshooting, and arranging repairs. Liaise with medical professionals, provide information/literature to prospective clients, and demonstrate products and services.
• Support office operations by performing duties such as typing, proofreading, photocopying, filing, bank deposits, maintaining client charts, managing database systems, inventory, and financial transactions.
• Provide friendly customer service by greeting clients, offering information about CPAP therapy, assisting with sales and inventory, and scheduling follow-up appointments.
• Work collaboratively with team members to achieve excellent customer service.
• Participate in home testing under professional supervision, assist healthcare professionals with documentation, and maintain equipment and client confidentiality.
• Contribute to process improvements, participate in quality activities, and engage in ongoing learning.
• Provide after-hours support through branch on-call rotation.
• Perform other duties as required.

Are you a MATCH?

Required Qualifications And Competencies

• College Certificate or Diploma in Medical Office Administration or a related medical background preferred.
• Proficiency in Microsoft Office, ERP, Google systems, with strong data entry and sales skills.
• 1-2 years of experience in general office practices.

Here is why you should join

• Competitive rewards: salary, bonus, benefits, pension.
• Growth opportunities: career advancement, tuition reimbursement.
• Work/life balance: flexible hours and personal time off.
• Inclusive environment: bring your whole self to work.
• Meaningful work: make a difference.
• Global collaboration: work with a worldwide leader.
• Culture of safety: safety and wellness integrated into all activities.

Additional Information

Air Liquide Healthcare provides equal opportunities and fosters an inclusive environment. Accommodations are available upon request. We appreciate all applicants; only those selected for an interview will be contacted.

Our Differences make our Performance

We are committed to diversity and inclusion, welcoming applicants from all backgrounds. We believe diversity fosters innovation and success, creating an engaging environment in a changing world.