eBay Live Category Manager - Expansion

eBay; Toronto; On-site; CAD 90,000 - 157,000; Full time

Job summary

A leading company in ecommerce is seeking a Live Commerce Category Manager to drive expansion into new categories on eBay Live. This role involves overseeing seller onboarding, hitting GMV targets, and developing scalable processes to ensure seller success. Ideal candidates will have a strong background in ecommerce and live selling formats, along with excellent project management and communication skills.

Benefits

Target bonus

Restricted stock units

Full range of medical benefits

401(k) eligibility

Paid time off

Parental leave

Qualifications

• 5+ years of relevant ecommerce experience working directly with sellers.
• Experience in live selling formats preferred.
• Ability to manage multiple priorities simultaneously.

Responsibilities

• Lead seller onboarding and ensure they succeed on eBay Live.
• Deliver ambitious GMV targets for assigned categories.
• Build processes and tools to help scale eBay Live.

Skills

Project Management

Interpersonal Skills

Communication

Analytics

Education

BA/BS degree or equivalent

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

eBay Live Category Manager - New Categories

eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live.

We are looking for an experienced Live Commerce Category Manager to lead the expansion into New Categories on eBay Live. You will own end-to-end efforts to expand into New Categories, including but not exclusive to: sourcing sellers, building playbooks, running launch pilots, identifying product dependencies, etc. As the category grows, you will work closely with our sellers to help them succeed on this platform, and be responsible for delivering on achievable (but aggressive!) GMV targets. You will be responsible for advocating for your sellers, for understanding our platform and how it needs to change, and helping us build a program that scales.

Visit https://www.ebay.com/ebaylive/ to sample past events and to see what’s coming up next!

What You Will Accomplish

Deliver an ambitious eBay Live GMV target for your assigned categories

• Act as the GM for your category on Live – building out our seller & event supply and coordinating cross functional teams to deliver success for those sellers & events
  
  
  

Select and onboard new sellers to eBay live

• Conduct BD activities - meet sellers, develop pitches, come up with creative ways to engage and contract with sellers
• Define criteria for selecting sellers to onboard to eBay Live, using pattern recognition, analytics, and merchant ‘gut’ to define who is most likely to succeed on the platform
• Shepherd sellers through the onboarding process, helping us identify issues and create processes, tools, and workarounds to address them
  
  
  

Help Sellers find success on eBay live

• Convince sellers to invest time and resources in eBay live, and help them make that investment worthwhile
• Understand drivers of success on the eBay live platform and coach your portfolio of sellers accordingly - across assortment, live host, production, selling formats, marketing, etc.
• Advocate for sellers with cross functional teams, come up with solutions to problems, seed new programs to help sellers be successful, lobby for them, and activate against them
  
  
  

Help us scale eBay live

• Build a team of motivated, analytical, and goal-oriented category managers to deliver on our ambitious goals
• Develop scalable processes, tools, and models that help us grow this business ~10x in the next year!
  
  
  

What You Will Bring

• BA/BS degree or equivalent, with 5+ years of relevant ecommerce experience working directly with sellers and retailers, ideally in the electronics / refurb / home space
• Experience and interest in Live selling formats
• Proven track record leading multiple priorities simultaneously with minimum guidance
• Strong project management, organization, and partner engagement skills, including multitasking to lead and execute projects
• Strong verbal and written communication and interpersonal skills to work effectively with sellers and internal team members
• Ability and willingness to travel to meet in person with accounts (up to 15% of month)
  
  
  

The base pay range for this position is expected in the range below:

$90,400 - $157,000

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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