Assistant Manager, Banquets (EXPO) Open Collapsible Content

Explore Edmonton Corporation; Edmonton; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading company in the hospitality sector is looking for an Assistant Manager, Banquets. The role focuses on fostering a positive team culture, ensuring exceptional service, and supporting employee development. The ideal candidate will lead by example, manage employee relations, and collaborate with the Banquet Manager to ensure smooth event execution.

Qualifications

• 2+ years of experience in banquet, hospitality, or food & beverage leadership roles.
• Strong understanding of employee engagement and leadership principles.

Responsibilities

• Lead by example and provide daily support to banquet staff.
• Drive employee engagement by fostering a positive work environment.
• Oversee the training and onboarding of all banquet team members.

Skills

Leadership

Employee Engagement

Conflict Resolution

Job description

We are seeking a dynamic and dedicated Assistant Manager, Banquets who is passionate about creating a positive and empowering employee experience. This role is fully responsible for fostering a strong team culture through employee engagement, training, and development. The ideal candidate will serve as a hands-on leader, ensuring our banquet team feels supported, heard, and inspired to deliver exceptional service.

Key Responsibilities :

• Lead by example and provide daily support to banquet staff, acting as a visible and accessible leader on the floor.
• Drive employee engagement by fostering a positive work environment and creating opportunities for team recognition and growth.
• Oversee the training and onboarding of all banquet team members, ensuring consistency, quality, and compliance with company standards.
• Actively manage employee relations, addressing concerns with professionalism, empathy, and fairness.
• Ensure team members have the tools, resources, and support needed to succeed in their roles.
• Collaborate with the Banquet Manager and other departments to ensure smooth event execution and exceptional guest experiences.
• Promote open communication, teamwork, and a culture of accountability.
• Monitor performance, provide ongoing feedback, and support team development and advancement.
• Ensure staffing levels are appropriate and assist in scheduling based on business needs.

Qualifications :

• 2+ years of experience in banquet, hospitality, or food & beverage leadership roles
• Strong understanding of employee engagement and leadership principles
• Proven ability to train, motivate, and develop a diverse team
• Excellent interpersonal and conflict resolution skills
• Flexible schedule, including weekends and holidays as required
• Ability to work in a fast-paced, high-volume environment with professionalism and poise