Senior Credit Control / Senior OtC Associate

ClearCourse; Manchester; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology company is seeking a Senior Credit Control expert to join their team. This role involves managing collections, producing reports, and supporting customer credit reviews. The ideal candidate will be self-motivated, detail-oriented, and customer-focused, contributing to a collaborative and innovative environment.

Benefits

Life Assurance and Group Income Protection

Private medical cover with cash plan

Enhanced Company Pension

25 days annual leave plus birthday off

Employee wellbeing perks

Enhanced maternity, paternity, and adoption pay

Generous training budgets

Qualifications

• Experience in credit control or accounts receivable.
• Ability to produce reports and analyze data.
• Strong communication skills and customer service orientation.

Responsibilities

• Manage day-to-day O2C activities and ensure successful collections.
• Produce weekly top 30 reports and monthly Bad Debt Reports.
• Support customer credit reviews and maintain customer data.

Skills

Data analysis

Customer-focused

Self-motivated

Attention to detail

Results-oriented

Job description

Are you a Senior Credit Control expert looking for your next role, working with a team of Account Receivable specialists in a fast-growing Technology company?

Job Overview

This role reports to the Head of OTC and focuses on day-to-day O2C activities, including identifying overdue customers, proactive chasing, customer statement reconciliations, payment allocations, processing and resolving customer queries, and identifying potential risks of losses. You will work across multiple entities, supporting and partnering with them to ensure successful collections of payments.

Why work for us?

• Life Assurance and Group Income Protection
• Private medical cover with cash plan
• Enhanced Company Pension
• Hybrid-working model with 25 days annual leave plus your birthday off
• Employee wellbeing perks – including Peppy Health, Perkbox, etc.
• Enhanced maternity, paternity, and adoption pay
• Generous training budgets and reimbursement for professional memberships

The Main Responsibilities

• Producing weekly top 30 reports to prioritize collections
• Producing monthly Bad Debt Reports in line with current procedures
• Supporting customer credit reviews
• Providing regular reporting on aged debt and cash collection
• Maintaining and updating system elements, e.g., customer master data, contracts
• Processing invoices, credit notes, cash applications, and payments accurately and timely
• Ensuring operational KPIs are established and met

Desirable Attributes and Experience

• Self-motivated with initiative
• Aligned with the organization’s objectives and values
• Keen eye for detail and data analysis
• Customer-focused and target-driven
• Forward-thinking with a ‘can-do’ attitude
• Results-oriented
• Flexible and positive about innovation and change

About ClearCourse

Join a rapidly growing collaborative of disruptive technology companies building a great software and payments business with exceptional people and products. Our portfolio supports over 20,000 customers worldwide, with over 900 employees across 40 brands in the UK and internationally, primarily in London and Preston. Our integrated payments platform, ClearAccept, is central to our operations.

Ready to take your next step?

Apply to ClearCourse today!

Why ClearCourse?

We are a collaborative of innovative technology companies committed to building a leading software and payments business. We support our employees' growth and well-being, recently recognized as one of the UK's Best Workplaces For Wellbeing in 2023. We value diversity and inclusivity and offer flexible working arrangements. If you require adjustments during the application or interview process, please let us know. Join us to expand your expertise and be part of our exciting journey.