Manager, Forensics Technology Support

KPMG Canada; Greater Sudbury; On-site; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a dynamic Manager of Forensics Technology Support to lead a team of skilled professionals. This role involves managing technology support services, particularly in Azure environments, while fostering a culture of continuous learning. You will collaborate with various stakeholders to align technology solutions with business needs and ensure compliance with ITIL standards. If you have a strong background in IT management and networking, this is an exciting opportunity to make a significant impact within a forward-thinking organization dedicated to excellence and integrity.

Benefits

Comprehensive Total Rewards Program

Bonus Eligibility

Diversity and Inclusion Commitment

Qualifications

• 5-7 years of IT experience in system implementation and project management.
• Strong background in networking, firewalls, and cloud technologies.

Responsibilities

• Manage a team of System/Network Admins to support infrastructure technologies.
• Oversee technology support services and ensure compliance with ITIL processes.

Skills

IT Management

Leadership

Networking

Azure Cloud

Communication Skills

Education

University or College Degree

Relevant Azure Certifications

Networking Certifications (Cisco, Palo Alto)

Tools

Nuix

Relativity-One

Relativity

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Manager of Forensics Technology Support is a key technical resource responsible for managing the team of System/Network Admins to support various infrastructure technologies within KPMG's forensics group. This individual is part of a nationwide team focused on ongoing support and new deployments of KPMG’s IT infrastructure.

What You Will Do

• Recruit, coach, and support the skills development of team members, fostering a culture of continuous learning and improvement.
• Manage the delivery of technology support services, including oversight of virtual and physical servers, cloud services, and applications, with an emphasis on Azure environments.
• Work with forensic applications such as Nuix, Relativity-One, and Relativity.
• Manage relationships with partners and the business to understand their needs and align technology solutions accordingly.
• Ensure team compliance with ITIL-based Incident, Problem, and Change Management processes.
• Lead internal projects for environment upgrades.
• Participate in strategic initiatives within the Technology Support and Operations department.
• Provide operational updates to senior management, highlighting achievements and areas for improvement.
• Coordinate resources for non-project implementations or upgrades to minimize operational disruptions.
• Provide on-call support for critical incidents.

What You Bring To The Role

• A university or college degree and/or equivalent professional experience and certifications.
• Relevant Azure cloud certifications.
• Certifications in networking technologies (Cisco, Palo Alto).
• 5 to 7 years of IT experience in system implementation, project management, and systems management, with 3 to 5 years in a leadership role.
• Strong background in networking, firewalls, gateways, and load balancers.
• Excellent communication skills and leadership presence.

KPMG BC Region Pay Range

The expected base salary range for this position is $86,000 to $128,500, with potential bonus eligibility. Salary offers are based on location, skills, and qualifications. KPMG also offers a comprehensive Total Rewards program.

Our Values - The KPMG Way

• Integrity: We do what is right
• Excellence: We never stop learning and improving
• Courage: We think and act boldly
• Together: We respect each other and draw strength from our differences
• For Better: We do what matters

KPMG in Canada is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified candidates and encourage you to apply.

Adjustments and Accommodations

We are committed to an inclusive recruitment process. Candidates can request adjustments or accommodations at any stage. For support, contact KPMG’s Employee Relations Service team at 1-888-466-4778.