Analyst, Infrastructure - Platform & Cloud Services

FCT; Oakville; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking an Infrastructure Analyst to drive impactful projects and support diverse technologies. This role is crucial for ensuring the availability and efficiency of systems, while providing expert guidance to leadership and teams. The ideal candidate will thrive in a collaborative environment, leveraging their extensive IT knowledge and problem-solving skills. Join a company that values diversity and offers opportunities for personal and professional growth, while contributing to meaningful projects that make a difference in the community.

Benefits

Comprehensive benefits including virtual healthcare

Group retirement savings plan with company match

Paid holidays and generous paid time off

Hybrid work arrangements

Paid volunteer opportunities

Employee recognition programs

Potential for performance-based incentives

Stock purchase plan participation

Qualifications

• 10+ years of practical and technical knowledge in IT.
• Strong understanding of cloud services and IT platforms.

Responsibilities

• Support various technologies and resolve problems independently.
• Enhance quality and efficiency of Technical Services team.

Skills

IT platforms knowledge

Cloud services expertise

Problem-solving

Communication skills

Technical knowledge

Education

Degree in Information Technology or related field

Tools

Microsoft Azure

Citrix

Cyberark

Varonis

Microsoft DevOps

HashiCorp Terraform

Powershell

Job description

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

This position is available in either our Oakville or London, Ontario office.

As an Infrastructure Analyst, Platform & Cloud Services, your expertise will be leveraged to provide detailed information, advice, and direction to organizational leadership and technical teams. You possess an understanding of the organization’s mission, products and services and ensures that technical policies, guidance, and procedures are rigorous and comprehensive. You will contribute to projects and day-to-day operations of the various systems. In this role you will also provide precise communications to peers and leadership regarding work being performed, productivity, process improvements, and status of systems operations.

HERE’S HOW YOU’LL CONTRIBUTE:

• Support a variety of technologies, business departments and systems, and independently resolve problems while pro-actively communicating solutions.
• Remain current on IT issues by acquiring and maintaining knowledge of relevant products and initiatives.
• Research tools and processes to evaluate their usefulness to departmental and corporate needs.
• Support department policies by providing technically accurate solutions to end users within the provided guidelines.
• Enhance the quality and efficiency of the Technical Services team by participating in team projects and initiatives.
• Ensure the delivery, availability and provide subject matter technical expertise on infrastructure in support of project initiatives.
• Investigate and participate as a 3rd level SME in resolution of system problems to ensure maximum availability of the infrastructure and systems.
• Review, maintain and provide ongoing improvements to the general environment for all hardware and software.

HERE’S WHAT YOU’LL BRING:

• Good level of theoretical skills and knowledge based on education requirement.
• 10+ years of practical and technical knowledge required.
• Skills specific to IT platforms and cloud services including Microsoft, Citrix, Cyberark, Varonis, etc.
• Extensive knowledge of various technologies and protocols (Windows, Azure/M365, Exchange, Active Directory, MS Intune, DHCP, DNS, TCP/IP, SMB).
• Working knowledge of IaC frameworks, tools, and languages such as Microsoft DevOps, HashiCorp Terraform, Powershell, etc.

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program.
• Group retirement savings plan with company match.
• Paid holidays and generous paid time off.
• Hybrid work arrangements.
• Paid volunteer opportunities and charitable donation matching.
• Employee recognition programs that include referral incentives.
• Potential for performance-based incentives.
• The opportunity to participate in our stock purchase plan.
• And more!

*As per terms of the employment agreement.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.