Replenishment Manager FT

Michaels Stores; Sault Ste. Marie; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading retail company is seeking a dedicated individual to assist in managing store operations, ensuring compliance with standards, and providing excellent customer service. This role involves supporting inventory management, merchandising, and team development while maintaining a positive shopping experience. The ideal candidate will have retail merchandising experience and a commitment to promoting a positive store environment.

Benefits

Health insurance

Paid time off

Tuition assistance

Employee discounts

Qualifications

• Preferred experience in retail merchandising and customer service.

Responsibilities

• Assist Store Manager with compliance and team accountability.
• Manage truck processes and lead teams to meet standards.
• Support visual merchandising and seasonal sets.

Skills

Retail merchandising

Customer service

Job description

Store - SAULT STE MARIE, ON

Lead and support inventory management, merchandising standards, and store maintenance. Ensure the store is well merchandised, in-stock, and provides a positive shopping experience. Assist customers in locating products and offer friendly service.

Major Activities

1. Assist Store Manager in ensuring compliance with Standard Operating Procedures (SOPs), company policies, and standards; hold team accountable for store conditions and results.
2. Manage truck processes, lead teams to meet standards, and achieve KPIs.
3. Support planogram (POG) processes to standard.
4. Support AD set processes.
5. Manage shrink and safety programs.
6. Serve as Manager on Duty (MOD).
7. Maintain seasonal sets and feature spaces according to visual merchandising standards.
8. Participate in interviewing, onboarding, coaching, training, and performance management of team members; support talent development and self-improvement.
9. Interact respectfully with others, promote a positive image, and serve as a role model.
10. Acknowledge customers, assist in locating products, and provide solutions.
11. Support Omni-channel processes.
12. Cross-train in Custom Framing sales and production.

Other Duties As Assigned

Preferred Certifications or Skills

• Retail merchandising and customer service experience preferred.

Physical Requirements

• Ability to stand for long periods.
• Move throughout the store.
• Bend, lift, carry, reach, and stretch regularly.
• Lift heavy boxes and access high shelves using ladders or similar equipment.

Work Environment

• Public retail store setting with climate-controlled areas; some outdoor work and non-climate-controlled stock rooms; work hours include nights, weekends, and early mornings.

Applicants in Canada must meet legal requirements. Michaels is committed to diversity and inclusion and offers comprehensive benefits, including health insurance, paid time off, tuition assistance, and employee discounts. For more information, visit mikbenefits.com.