Chief Steward

21c Museum Hotels; Richmond; On-site; CAD 72,000 - 74,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Chief Steward to lead its Food & Beverage team at a prime airport location. This role offers a unique opportunity to showcase your leadership skills while ensuring top-notch cleanliness and safety standards in a dynamic environment. You will be responsible for managing a dedicated team, maintaining operational excellence, and driving sustainability initiatives. If you are passionate about fostering employee growth and delivering exceptional service, this position is perfect for you. Join a company that values diversity and inclusion, and be part of a team that makes a difference in the local community.

Benefits

Employee benefit card

Learning programs and qualifications

Complimentary daily duty meal

Complimentary uniform and laundering

Annual paid vacation and holidays

Leadership cell phone allowance

Comprehensive extended benefits

Company matched DCPP contributions

Eligible for Leadership Incentive bonuses

Complimentary hotel stay for 2

Qualifications

• Proven leadership ability supporting employee growth and teamwork.
• Previous management experience in Food & Beverage operations required.

Responsibilities

• Manage the Stewarding team through recruitment and development.
• Ensure cleanliness standards and compliance with food handling regulations.
• Co-chair Sustainability committee and monitor food waste.

Skills

Leadership

Customer Service

Interpersonal Communication

Teamwork

Coaching and Training

Education

Management Experience in Food & Beverage

HACCP Certification

Tools

MS Office

Job description

Company Description

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first-class service and amenities, including the exclusive Fairmont Gold Lounge.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
• Complimentary daily duty meal in our Colleague Cafeteria
• Complimentary uniform and uniform laundering, or dry cleaning of personal business attire
• Complimentary hotel stay for 2 with F&B dining credit through our “Be Our Guest” program
• Annual paid vacation, 12 statutory holidays, 1 special day and 5 days of paid sick leave
• Allowance for YVR employee parking pass OR Translink reimbursement for monthly passes
• Leadership cell phone allowance
• Comprehensive extended benefits including medical, dental, vision, short term disability and ADD
• Company matched DCPP contributions
• Eligible for Leadership Incentive bonuses
• Salary range of $72,000 - $74,000 commensurate with experience

Job Description

Chief Steward

Every memorable dining experience at Fairmont Vancouver Airport begins behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations. Showcase your leadership strengths and model our service culture as Chief Steward, where you will ensure a superior standard for all flatware, tableware and kitchen equipment in support of our Culinary and F&B teams.

What you will be doing:

• Manage the Stewarding team through recruitment, coaching, development and recognition
• Supervise and assist an experienced team of 12 stewards to complete their daily tasks, when needed
• Maintain accurate records and reports of breakage and inventory
• Coordinate with F&B in establishing operating par stocks
• Create and maintain service schedules of all Kitchen and dishwashing equipment, taking action of any deficiencies
• Ensure Stewarding and Kitchen areas are maintained to the highest cleanliness standards and cleaning schedules are followed
• Ensure all staff are trained on chemical handling (GHS)
• Liaise with night cleaners to ensure efficiency and accountability
• Conduct monthly communication meetings
• Supervise & assist with the set-up, service and take down of catering events
• Ensure all administrative duties for Kitchen and Stewarding are complete including schedules, payroll, etc.
• Create, maintain and adhere to annual budget for Stewarding department
• Co-chair of Sustainability committee, championing all hotel environmental initiatives and implementing corporate standards
• Ensure monitoring and reducing of food waste for the Food & Beverage division
• Own and action Food & Beverage audits
• Ensure compliance with food handling and sanitation standards
• Divisional Lead on Health, Safety & Wellness policies and initiatives
• Other duties as required

Your experience and skills include:

• Proven leadership ability that supports an environment of employee growth and development, interdepartmental teamwork, and exceptional customer service
• Previous management experience, ideally in Food & Beverage with operational knowledge of Stewarding required
• HACCP Audit experience an asset
• Excellent interpersonal and communication skills, both written and verbal
• Team player with coaching, motivation and training abilities
• Thorough working knowledge of GHS regulations and guidelines an asset
• Computer skills (MS Office software)

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS