Full Time - Product Care Specialist (Mobile Klinik) | Medicine Hat Mall

TELUS; Medicine Hat; On-site; Full time

Job summary

Join a leading company where you will be part of a high-performing team, engaging with customers and providing technology solutions. Enjoy flexible working hours, comprehensive benefits, and a supportive work environment focused on inclusivity and personal growth.

Benefits

Discounts on wireless technology

Flexible medical, vision, and dental benefits

Paid training

Maternity and parental leave top-ups

Fertility treatment coverage

Gender affirmation coverage

Responsibilities

• Create solutions for customers using technology.
• Engage with customers in-store, by phone, and messaging.
• Provide repair and replacement estimates.

Job description

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

What's in it for you?

• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
• We provide paid training to ensure your success
• And so much more

Responsibilities

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Provide repair and replacement estimates for the customer

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations

What you can expect after you apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Base Hourly Pay : $17 - $21

Bonus Pay : Monthly activations bonus

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.