Pharmacy Assistant

Bayshore HealthCare; British Columbia; On-site; Full time

Job summary

A leading healthcare provider is seeking a Pharmacy Assistant to support pharmacists in processing prescriptions, managing inventory, and ensuring compliance with standards. The role requires strong organizational and communication skills, as well as the ability to multitask effectively in a busy environment.

Qualifications

• Preferred experience in a busy community or specialty pharmacy.
• Pharmacy Assistant Certificate/Diploma preferred from an accredited institution.

Responsibilities

• Assist the pharmacist in complying with legal and policy standards.
• Communicate with patients about medication deliveries.
• Maintain accurate inventory and pharmacy records.

Skills

Organizational Skills

Communication

Multitasking

Computer Skills

Education

Pharmacy Assistant Certificate/Diploma

Tools

Kroll

Job description

Job Title: Pharmacy Assistant

Under the supervision of a licensed Pharmacist, the assistant processes prescription refills, handles third-party billing, interacts with stakeholders, prepares medications for review, and manages scheduling for delivery and refills. The role may also include dispensing activities, inventory management, and warehouse support.

Pay range: $19.50 - $21.50

Duties and Responsibilities

• Assist the pharmacist in complying with legal, accreditation, and policy standards.
• Communicate with patients about medication deliveries.
• Perform prescription data entry, including tracking drug lot numbers and expiry dates.
• Help in entering prescriptions into software (Kroll) and processing them.
• Assist with processing refill medications through the prescription software.
• Coordinate with patients and insurance providers to resolve billing and claim issues.
• Support dispensing activities such as medication preparation, labeling, and documentation.
• Maintain accurate inventory, including expiry date tracking and stock rotation.
• Order, receive, and store medications and supplies per policy.
• Conduct physical inventories and cycle counts.
• Maintain pharmacy records and documentation.
• Communicate effectively with healthcare team members.
• Participate in quality assurance, performance improvement, and staff meetings.
• Manage medication shipments and deliveries.
• Report adverse events according to protocol.
• Collaborate with internal and external stakeholders, including patient support and clinical staff.
• Maintain a clean and organized work environment.
• Perform other duties as assigned, understanding the pharmacy's operational needs.

Job Qualifications

Education and Experience

• Pharmacy Assistant Certificate/Diploma preferred from an accredited institution.
• Experience in a busy community or specialty pharmacy preferred.

Skills and Abilities

• Strong organizational and computer skills (word processing, database, spreadsheets).
• Experience with Kroll software preferred.
• Excellent communication skills, both written and verbal.
• Ability to multitask, work independently, and as part of a team.