Retail Customer Service Coordinator Full Time Winners - Warden Woods

Winners; Golden Horseshoe; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading retail company as an Associate, where you will engage with customers, support high-quality service, and contribute to a dynamic team. With opportunities for growth and a focus on collaboration, you'll thrive in a fast-paced environment. Enjoy competitive pay and a unique culture that values diversity and inclusion.

Benefits

Merchandise discount for associates and family

Dedicated training and on-the-job resources

Associate and Family Assistance Program

Qualifications

• 1-2 years of relevant retail or service industry experience.
• Excellent problem-solving and communication skills.

Responsibilities

• Supporting high-quality customer service and operational standards.
• Training and developing associates on merchandise presentation.
• Creating inspirational displays to drive sales.

Skills

Customer Service

Problem Solving

Communication

Education

High School diploma or equivalent

Job description

Winners

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

The opportunity

Our Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast-paced environment, this role could be perfect for you!

What you'll discover

Eligible Associates can look forward to:

• One-of-a-kind, inclusive culture
• Dedicated training and on-the-job resources to enhance your development
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What you'll do

There's a variety of tasks you will contribute to, including Merchandise Processing, Visual Merchandising, and Customer Service. Here are some key responsibilities of the role:

• Supporting a culture of high-quality customer service by maintaining operational standards, providing clear communication on updates and changes, and training Associates in service area policies and procedures.
• Demonstrating the ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.
• Training and developing associates on merchandise presentation and customer service excellence, fostering an environment of collaboration and continuous improvement.
• Enhancing the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.
• Contributing to sales and trend influence by creating inspirational displays in high-impact areas, supporting the store's fashion, brand, and value strategy through dynamic feature changes.
• For a closer look into the role, click HERE

What you'll need

To start your career with us, you'll have:

• Minimum 1 to 2 years of relevant experience; retail or service industry experience is preferred
• High School diploma or equivalent
• Excellent problem-solving and communication skills, including verbal, written, and active listening skills
• Exceptional Customer Service skills with the ability to identify and address Customer and Associate inquiries and needs; strong technical knowledge of register operations
• The ability to set up and maintain an organized warehouse environment

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

Address:

1900 Eglinton Ave. East

Location:

CAN Winners Store 0264 Scarborough ON

Hourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not reflect the full pay range for the position. The pay rate offered may be higher depending on relevant skills, experience, and local labor market demands.