Store Manager (Automotive Experience Not Required)

Stress-Free; Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A dynamic automotive service company is seeking a Store Manager to lead operations, ensuring quality and customer satisfaction. The ideal candidate will have strong leadership and organizational skills, with a focus on team growth and operational efficiency. Join us in redefining the auto care experience and be part of a supportive team that values your contributions.

Benefits

Growth & Development

Team-First Culture

Competitive Perks

Qualifications

• Strong leadership skills to unify a team and manage conflicts.
• Ability to keep operations streamlined and efficient.

Responsibilities

• Oversee daily operations and ensure quality control.
• Lead and motivate staff while maintaining customer satisfaction.
• Implement policies and track performance metrics.

Skills

Leadership

Communication

Organizational

Analytical

Adaptability

Job description

Store Manager (Automotive Experience Not Required)

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple : make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

About Us

Stress Free Auto Care is out to prove that auto care doesn’t have to be a chore—or a greasy nightmare. We deliver exceptional results and stellar customer experiences while keeping our team’s well-being front and center. Right now, we’re looking for a Store Manager with top-tier leadership chops, a nose for quality, and the smarts to keep a crew motivated and customers thrilled—no oil-stained automotive knowledge necessary.

Position Overview

As our Store Manager, you’ll run the day-to-day operations and ensure every job is done right, on time, and with zero hassle (for customers and staff). You’ll be the main driver behind production efficiency, rock-solid quality control, and over-the-top customer satisfaction. So if you’re a big-picture thinker, who can keep a team humming along keep reading.

Key Responsibilities

• Production & Quality Oversight

Coordinate daily workflow with technicians to ensure smooth, efficient operations.

• Keep an eagle eye on quality standards, ensuring each vehicle leaves with a job well done and a customer who feels cared for.
• Identify production bottlenecks or process gaps, then roll out improvements that keep jobs on track and customers smiling.
• Team Management

Lead, coach, and motivate staff—from seasoned techs to the greenest rookies.

• Promote a positive, goal-oriented environment where everyone feels supported and driven to deliver their best.
• Conduct regular performance reviews and address issues head-on with constructive feedback.
• Customer Satisfaction

Make sure customers have a stellar experience from check-in to check-out.

• Quickly and effectively resolve customer issues or complaints; own any mistakes and turn them into learning opportunities.
• Gather and analyze customer feedback to help us constantly refine the “Stress Free” approach.
• Process & Compliance

Implement company policies, procedures, and safety guidelines.

• Maintain facility cleanliness and organization.
• Coordinate with vendors and suppliers to keep necessary stock on hand for smooth operations.
• Performance Tracking & Reporting

Keep a close watch on metrics like labor efficiency, turnaround time, and revenue performance.

• Present regular updates to leadership, highlighting successes, challenges, and proposed solutions.
• Forecast staffing needs and align resources appropriately.

Qualifications & Skills

• Leadership Mojo : Able to unify a team around shared targets, channel individual strengths, and deal with conflicts calmly.
• Organizational Whiz : You know how to keep operations streamlined and running like clockwork.
• Strong Communicator : You can clarify expectations and keep morale high.
• Quality-Driven : You refuse to settle for mediocre output.
• Analytical Mindset : Comfortable interpreting basic performance metrics to identify trends and propose solutions.
• Adaptability : When curveballs come, you pivot swiftly while keeping the team and customers in the loop.

Why Join Stress Free Auto Care?

• Innovative Environment : We’re reshaping how auto care is done.
• Growth & Development : Sharpen your management skills and explore new challenges.
• Team-First Culture : You’ll work alongside passionate professionals who support each other.
• Competitive Perks : From solid compensation to benefits you can actually use.

Ready to Put Your Organizational Superpowers to Work?

If you’ve got a knack for leading teams, a relentless focus on quality, and a customer-first mentality, we want you steering our store to success. Send your resume and a note on why you’re the no-nonsense leader Stress Free Auto Care needs to [Hiring Email / Link] . Let’s drive this industry forward—together, without the stress.

Ready to Elevate Your Career?

If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.