Production Support Assistant I

Health Plan of San Mateo; Golden Horseshoe; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team as a Production Support Assistant I in a fully onsite role, where you'll ensure seamless operations behind the scenes. This position involves critical mail and document processing, operating high-volume printers, and maintaining equipment. You'll gain hands-on experience and be part of a supportive workplace culture that values your contributions. With opportunities for growth and skill development, this is your chance to make a real impact in a collaborative environment. If you're detail-oriented and thrive in fast-paced settings, apply today to help keep everything running smoothly!

Benefits

Competitive Pay

Benefits Package

Opportunities for Growth

Collaborative Workplace Culture

Qualifications

• 3-5 years of experience in a mailroom or printing environment preferred.
• Strong attention to detail and ability to meet deadlines.

Responsibilities

• Process and distribute incoming and outgoing mail efficiently.
• Operate and maintain high-volume digital production printers.

Skills

Attention to Detail

Time Management

Problem-Solving

Verbal Communication

Written Communication

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

High-Volume Digital Production Printers

Job description

801 Gateway Blvd, South San Francisco, CA 94080, USA Req #132

Thursday, February 20, 2025

Are you detail-oriented, highly organized, and thrive in a fast-paced environment? Do you enjoy hands-on work and ensuring seamless operations behind the scenes? If so, we have the perfect opportunity for you! We are seeking a Production Support Assistant I to join our team in South San Francisco. This is a fully onsite position, providing critical mail, document processing, and printing services that keep our organization running smoothly.

Why Join Us?

Be part of a dynamic team that plays a vital role in daily operations.

Work in a collaborative, supportive environment where your contributions make a real impact.

Gain hands-on experience with industry-leading mail and production printing equipment.

What You’ll Do:

Primary Responsibilities:

Mail & Document Processing: Open, sort, process, and distribute incoming and outgoing mail, including scanning, entering, and updating documents across multiple departments.

Printing & Assembly: Operate high-volume digital production printers, bind, and prepare materials for distribution, including member handbooks and essential correspondence.

Equipment Operation & Maintenance: Keep mail and print equipment running efficiently by clearing jams, refilling toner, and reporting equipment issues.

Inventory Management: Track and replenish printing and mailing supplies such as paper, toner, postage, shipping materials, and more.

Service Requests & Reporting: Monitor and respond to department service tickets and generate monthly reports as needed.

Additional Responsibilities:

Assist with conference room equipment setup and removal.

Support the issuance of employee and vendor ID badges.

Provide assistance to the Facilities team as required.

Perform other duties as assigned.

What You Bring:

Education & Experience:

High school diploma, GED, or equivalent required.

3-5 years of experience in a mailroom, printing, or copy/print environment preferred.

Skills & Abilities:

Strong attention to detail with the ability to multitask and meet daily deadlines.

Excellent time management and problem-solving skills.

Ability to work independently while contributing to a team-oriented environment.

Strong verbal and written communication skills.

Proficiency in Microsoft Office Suite.

Competitive pay and benefits package.

Opportunities for growth and skill development.

A collaborative and supportive workplace culture.

Ready to take the next step? Apply today and be part of a team that keeps everything running smoothly!

Note: This position is 100% onsite in our South San Francisco office. Remote or hybrid work is not available.

• 801 Gateway Blvd, South San Francisco, CA 94080, USA