EAP Counsellor

TELUS; Longueuil; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Well-being benefits

Job summary

TELUS Health in Longueuil, QC is seeking clinicians to provide short-term counselling to diverse clients. The role supports clinicians by reducing administrative tasks via technology while focusing on meaningful human connections and skill development.

Applicants should hold a master’s or doctoral degree in mental health and be registered with OPQ, OTSTCFQ, OPSQ or OPPQ, with at least five years of clinical experience and strong French language skills; bilingualism is an asset.

Qualifications

• Master's or doctoral degree in mental health or related field.
• Registration in good standing with OPQ, OTSTCFQ, OPSQ or OPPQ.
• At least five years of clinical experience.
• Proficient in French; bilingualism is an asset.

Responsibilities

• Provide short-term counselling to a diverse client base.
• Use clinical templates and technology tools to manage notes.
• Participate in team meetings and peer groups for collaboration.

Skills

Brief interventions

Client management

Crisis management

Time management

French proficiency

Bilingual (asset)

Education

Master's or Doctoral degree in mental health

Job description

Our Team and What We'll Accomplish Together

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

- Psychotherapist, Psychologist, Social Worker, Sexologist or Psychoeducator EAP Counsellor Longueuil, QC Permanent, part-time or full-time

What You'll Do

You’ll have the fulfilling opportunity to make a real impact in our clients’ lives, providing short‑term counselling when they need support most. Our technology tools will enable you to reduce your administrative tasks so you can focus on what truly matters: fostering meaningful human connections. You will develop your clinical skills while working with a diverse and stimulating client base. You will rely on the generosity of your team and benefit from peer group expertise and online training to deliver the best service.

How You Will Make an Impact

Adapting your interventions to fit your personal style, you will provide short‑term counselling to a varied client base with diverse issues; You will efficiently manage administrative requirements using clinical templates and technology tools that simplify note‑taking; You will participate in team meetings and peer groups where open discussions are encouraged.

What you bring

• The ideal candidate is comfortable with a diverse client base and skilled in brief interventions.
• They are proactive, resourceful, and organized, valuing collaboration with colleagues.
• You hold a master’s or doctoral degree in mental health or a related field.
• You are a registered member in good standing with the OPQ, OTSTCFQ, OPSQ or OPPQ.
• You have at least five years of clinical experience.
• You can set short‑term goals and use a solution‑focused approach.
• You are empathetic and able to manage crisis or high‑risk situations.
• You have strong time management skills and can manage a high volume of clients.
• Proficiency in French required, bilingualism is an asset.

Why Join TELUS Health

Work/Life Balance: Regular Monday-to-Friday schedule; Professional Growth: Clinical supervision and career development opportunities; Purpose & Culture: A positive work environment that supports diversity, inclusion, and compassion.

Advantages for those working 3 days/week or more

• Well‑Being Support: Four weeks of vacation, wellness days, $500 well‑being allowance and mental health benefits ($5,000 per person for psychotherapy).
• Benefits: Comprehensive health, dental, vision, and flexible benefit plans tailored to your individual and family needs.
• Professional Support: Coverage for professional membership and paid training leave.
• Retirement Plan: Employer‑contributed plan to help you reach your financial goals.
• TELUS Perks & Discounts: Exclusive staff pricing on mobile, TV, internet, and more (where available).

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity.

We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer

In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates

if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Application Information

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Being part of the team at TELUS Health is more than a job; it’s a career-defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s an opportunity to build genuine, long‑term relationships along the way. A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world‑leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world. Talented people who care Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone. Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.