Manager, Forensics Technology Support

KPMG Canada; Swift Current; On-site; CAD 86,000 - 129,000; Full time

Job summary

KPMG is seeking a Manager of Forensics Technology Support to lead a team in delivering technology support services, focusing on Azure environments and forensic applications. The role involves team management, strategic initiatives, and ensuring compliance with ITIL processes. Candidates should have significant IT experience and strong leadership skills.

Benefits

Comprehensive Total Rewards program

Potential eligibility for bonuses

Qualifications

• 5 to 7 years of IT experience in system implementation, project management.
• 3 to 5 years in a team lead, supervisory, or managerial role.

Responsibilities

• Manage delivery of technology support services for Azure environments.
• Recruit, coach, and support team members.
• Provide on-call support for critical incidents.

Skills

Leadership

Communication

Networking

Problem Solving

Education

University or college degree

Tools

Azure

Cisco

Palo Alto

Nuix

Relativity-One

Relativity

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Manager of Forensics Technology Support is a key technical resource responsible for managing the team of System/Network Admins to support various infrastructure technologies within KPMG's forensics group. This role involves being part of a nationwide team focused on ongoing support and new deployments of KPMG’s IT infrastructure.

What You Will Do

1. Recruit, coach, and support the skills development of team members, fostering a culture of continuous learning and improvement.
2. Manage the delivery of technology support services, including oversight of virtual and physical servers, cloud services, and applications, with a focus on Azure environments.
3. Work with forensic applications such as Nuix, Relativity-One, and Relativity.
4. Manage relationships with partners and the business to understand their needs and align technology solutions accordingly.
5. Ensure team compliance with ITIL-based Incident, Problem, and Change Management processes.
6. Lead internal projects for environment upgrades.
7. Participate in the leadership of the Technology Support and Operations department, driving strategic initiatives and improvements.
8. Provide status and operational updates to senior management, highlighting achievements and areas for improvement.
9. Coordinate resources for non-project implementations or upgrades, ensuring minimal disruption.
10. Provide on-call support for critical incidents.

What You Bring To The Role

1. A university or college degree and/or equivalent professional experience and certifications.
2. Certifications in Azure cloud technologies.
3. Certifications in networking technologies (Cisco, Palo Alto).
4. 5 to 7 years of IT experience in system implementation, project management, and systems management, including 3 to 5 years in a team lead, supervisory, or managerial role.
5. Strong background in networking, firewalls, gateways, and load balancers.
6. Excellent communication skills and a strong leadership presence.

Additional Information

The expected base salary range for this position is $86,000 to $128,500, with potential eligibility for bonuses. Salary offers are based on location, skills, and qualifications. KPMG also offers a comprehensive Total Rewards program.

Our Values, The KPMG Way

Integrity, Excellence, Courage, Together, For Better.

KPMG in Canada is an equal opportunity employer committed to a respectful, inclusive, and barrier-free workplace. We value diversity and encourage all qualified candidates to apply.

Adjustments and Accommodations

We are committed to an inclusive recruitment process. Candidates can request adjustments or accommodations at any stage by contacting KPMG’s Employee Relations Service team at 1-888-466-4778.