Sunshine Coast Community Services Society VP Operations

Boyden; British Columbia; On-site; CAD 110,000 - 150,000; Full time

Job summary

A leading community organization in British Columbia seeks a Vice President, Operations to enhance its operational capacity and service delivery. The ideal candidate will have extensive leadership experience in social services, focusing on operational transformation and quality improvement. This strategic role involves modernizing systems and aligning operations with organizational goals, ensuring high-quality, client-centered services.

Qualifications

• Extensive senior leadership experience in community-based organizations.
• Demonstrated success in modernizing systems and processes.
• Expertise in compliance, accreditation, and nonprofit governance.

Responsibilities

• Strengthening operational capacity to enhance service outcomes.
• Leading operational modernization and fostering integration.
• Providing strategic support to the Executive Director.

Skills

Operational Transformation

Quality Improvement

Organizational Change

Compliance

Accreditation

Privacy Legislation

Nonprofit Governance

Cross-Organizational Cohesion

Job description

Sunshine Coast Community Services Society

Sunshine Coast Community Services Society (SCCSS) is a community-based, non-governmental organization that has been serving the Sunshine Coast since 1974. Guided by a volunteer board of directors, the organization is funded through a combination of government contracts, foundations and community donations. It employs over 85 professional staff and engages more than 175 volunteers to deliver services across the region.

The Society operates more than 30 programs across four primary areas : Community Action and Engagement, Together Against Violence, Child and Family Counselling and Family, Youth and Children’s Services. These programs offer a range of supports including crisis response, advocacy, housing and assistance for pregnant individuals, new parents, families, children, youth, adults and seniors. The organization’s approach reflects a longstanding commitment to care, adaptability and community involvement.

Reporting to the Executive Director, the inaugural Vice President, Operations will serve as a key member of the senior leadership team, responsible for strengthening SCCSS’s operational capacity to advance its mission and enhance service outcomes. This role will provide strategic and operational support to the Executive Director by ensuring that core systems, structures, and processes are aligned, effective, and positioned to meet the growing and evolving needs of the organization. With a mandate to lead operational modernization and foster cross-functional integration, the Vice President will play a critical role in enabling the organization to deliver high-quality, client-centred services through efficient, scalable, and sustainable practices. This role requires a leader who brings both a strong command of operational best practices and the change management skills necessary to guide the organization through key transitions—all while reinforcing a culture of care, accountability, and collaboration.

The ideal candidate will bring extensive senior leadership experience in complex, multi-service, community-based or social service organizations, with a particular emphasis on operational transformation, quality improvement, and organizational change. They will have demonstrated success in modernizing systems and processes across functional areas such as Finance, IT, Facilities, Risk Management, and Communications, and in aligning these operations with strategic objectives and service delivery goals. The successful candidate will possess expertise in compliance, accreditation, privacy legislation, and nonprofit governance, and will be skilled in fostering cross-organizational cohesion and continuous improvement. Above all, the Vice President will be a trusted partner to the Executive Director, complementing and supporting their leadership by strengthening the internal infrastructure needed to deliver exceptional, equitable, and responsive services to the community.

This is an exciting opportunity for an individual energized by leading at the strategic and operational level, identifying critical priorities and providing sound counsel to the Executive Director.

This role is based in Sechelt, British Columbia.

In accordance with BC’s Pay Transparency Act, the expected base salary range for this role is $110,000-$150,000.

To explore this opportunity further, please click Apply.

We thank all applicants for their interest in this position. Please note that we will only be in contact with those individuals moving forward with our client.