Team Lead, Personal Insurance

019982 Hub International (Brentwood) Ltd.; Burnaby; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading insurance broker as a Team Lead in Burnaby, where you'll manage a dedicated team and ensure exceptional client service. This role offers opportunities for personal growth, competitive compensation, and a supportive work environment. Ideal for self-motivated individuals with a passion for leadership and teamwork.

Benefits

Competitive compensation

Company matching RRSP contributions

Tuition financing

Flexible benefits options

Mental and physical wellness initiatives

Ongoing personal and career development

Qualifications

• 1+ year experience in an insurance sales environment.
• 1+ year experience in auto insurance.

Responsibilities

• Manage a small team of road agents.
• Ensure compliance with insurance regulations.
• Handle sales, retention, and service needs of clients.

Skills

Client Service

Leadership

Teamwork

Self-motivated

Education

High school or equivalent

Level 2 General Insurance License

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Are you an experienced Insurance Advisor looking to grow their career into leadership? If you’re a self-motivated and sales-driven individual seeking work-life balance and a team-oriented culture – YOU can be our next Team Lead.

Our Brentwood Branch is located right at our Burnaby Head Office. You’ll be independently managing this location so the ideal candidate would need to have sound judgement and the ability to juggle competing priorities. You’ll be leading a small team of road agents.

This is your opportunity to become part of an industry leading team today!

Requirements

• Level 2 General Insurance License
• 1+ year experience in an insurance sales environment
• 1+ year experience in auto insurance
• Demonstrated abilities in providing exceptional client service
• Demonstrated leadership and teamwork abilities
• Excellent Insurance Product knowledge
• Self-motivated, able to work independently, good judgment
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook

A Day in the Life

• Work towards developing a high performing and engaged team in collaboration with the Leadership team
• Provide feedback for team member performance reviews
• Maximize resources through effective scheduling
• Ensure compliance with all insurer (ICBC, CNS, Family etc.), Insurance Council of BC, and Privacy Act rules and regulations
• Manage ICBC inventory and handle all documents and funds correctly
• Support continuous improvement, organization, and efficiency of the branch
• Maintain confidentiality regarding corporate and employee issues
• Manage sales, retention, and service needs of clients, balancing responsibilities as an Insurance Advisor and Team Lead
• Handle and resolve client and dealership concerns proactively
• Occasionally act as backup at the dealership, if required
• Ensure employees understand HUB’s mission, values, and goals
• Stay current with education and training opportunities to develop skills
• Provide guidance and support to the team, leading by example
• Delegate tasks appropriately

Where This Can Take You

We invest in our employees! We offer coaching, mentorship, and extensive sales training to ensure your success. Your journey with HUB can lead to a diverse and rewarding career within and beyond the insurance industry.

What We Offer

• Competitive compensation: Base salary + Industry leading commission structure
• Company matching RRSP contributions
• Tuition financing and career development opportunities
• Flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative, team-oriented environment
• Ongoing personal and career development

If you are interested or want to learn more about this role, contact us or apply now.

Our Culture Starts with You

• We seek SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their work
• We value INNOVATION and encourage sharing ideas
• You work with URGENCY while providing PROFESSIONAL SERVICE to customers, communities, and colleagues
• You are a TEAM PLAYER who positively impacts those around them; we motivate each other to grow together
• You demonstrate INTEGRITY and ACCOUNTABILITY

To find related positions at HUB, search myHUBbc as a keyword in the search bar on our platform.

Department: Account Management & Service. Required Experience: 1-2 years of relevant experience. Required Travel: Up to 25%. Required Education: High school or equivalent.