Sales Support Specialist, Renewals EMEA

Cohesity; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Cohesity, a leader in AI-powered data security, is seeking a Renewals Sales Support Specialist in Toronto. The role involves providing administrative support to sales teams, managing customer details, and ensuring effective reporting. Ideal candidates will have a background in sales support, strong analytical skills, and experience with CRM systems. Join us in shaping the future of data management!

Qualifications

• Fluent in English; German is desirable.
• Experience in sales support or business operations.
• Familiarity with IBRs, LTW, RMA, and LAR processes.

Responsibilities

• Updating customer details and ensuring sales pipeline cleanliness.
• Reporting and insights analysis to drive key business metrics.
• Creating IBRs and managing territory assignments.

Skills

Analytical thinking

Attention to detail

Communication

Collaboration

Excel skills

Tools

Salesforce

Oracle

Job description

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.

We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.

Join us on our mission to shape the future of our industry.

Passionate about defending the world's data? Join Cohesity!

We have an exciting opportunity for you to join our team as a Renewals Sales Support Specialist! We are looking for someone to provide sales administrative support to our sales teams for the EMEA region.

How You'll Spend Your Time Here

• Updating customer details
• Assign correct territory according to owner and codes
• Ensure cleanliness of sales pipeline
• Work with other sales team and managers
• Reporting and insights analysis to drive key business metrics
• Comparison between Baseline, Oracle, ERP, last year bookings & Sales targets
• Validation of LTW, RMA, LAR
• ERP Hygiene & ITD versus ERP validation
• Business Performance reporting
• Territory assignments
• Weekly management report (with ITD release)
• Creating IBRs
  
  

WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:

• Fluent in English plus German is desirable
• Background in sales support or business operations, with experience using CRM and ERP systems (e.g., Salesforce, Oracle)
• Experience in reporting, pipeline management, and territory assignment
• Worked cross-functionally with sales teams and managers
• Familiarity with IBRs, LTW, RMA, and LAR processes
• Strong Excel skills and ability to reconcile data across systems
• Analytical thinking and attention to detail
• Comfortable generating performance reports and tracking sales KPIs
• Good communication and collaboration skills
• Ability to meet weekly reporting deadlines and manage multiple tasks
  
  

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In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.