dispatcher, plant

Government of Canada; Greater Sudbury; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic team in a fast-paced environment where you will play a crucial role in fleet management. This position involves maintaining work records, providing exceptional customer service, and dispatching personnel efficiently. You will operate dispatch management software and GPS navigation equipment to ensure smooth operations. The role demands attention to detail and the ability to work under pressure while meeting tight deadlines. If you are organized, reliable, and a team player, this opportunity with a forward-thinking organization offers a chance to contribute significantly to operational success.

Benefits

Dental Plan

Health Care Plan

Vision Care Benefits

Group Insurance Benefits

Life Insurance

Pension Plan

Qualifications

• Experience in customer service and dispatching.
• Knowledge of cross border dispatching regulations.

Responsibilities

• Maintain work records and logs while dispatching personnel.
• Provide customer service and follow up on work orders.

Skills

Customer Service

Attention to Detail

Ability to Work Independently

Flexibility

Education

No degree, certificate or diploma

Tools

Dispatch Management Service Software

GPS Navigation Equipment

Job description

Overview Languages

English

Education

• No degree, certificate or diploma

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Manufacture

Responsibilities Tasks

• Maintain work records and logs
• Provide customer service
• Dispatch personnel according to schedules and work orders
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Operate radio equipment
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Take customers' orders
• Answer telephone and relay telephone calls and messages

Experience and specialization Computer and technology knowledge

• Dispatch management service software
• Operate GPS (Global Positioning System) and other navigation equipment

Area of work experience

• Fleet management

Service experience

• Trucking

Additional information Work conditions and physical capabilities

• Ability to work independently
• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Flexibility
• Organized
• Reliability
• Team player

Benefits Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Pension plan