shift supervisor - Store# 78372, 300 MITCHELL ROAD SOUTH

Starbucks Corp.; Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the coffee industry is seeking a Shift Supervisor to assist in store operations. The role involves leading a team to provide exceptional customer service, maintaining store standards, and ensuring operational excellence. Ideal candidates will have strong leadership skills and a passion for customer satisfaction. Join us to help create a welcoming environment for all customers while promoting Starbucks' culture and values.

Qualifications

• Customer service experience in retail or restaurant settings.
• Ability to lead and direct others.
• Strong communication and interpersonal skills.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead the team to deliver excellent customer service.
• Manage store operations during shifts, including opening and closing duties.

Skills

Customer Service

Leadership

Communication

Teamwork

Job description

Join us to apply for the Shift Supervisor role at Starbucks .

Position Overview

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. You will lead the team to deliver the Starbucks Experience by providing excellent customer service, maintaining a clean and welcoming environment, and ensuring operational excellence.

Key Responsibilities

• Act with integrity, honesty, and promote Starbucks' culture and values.
• Maintain composure during high volume or unusual events to keep the store running smoothly.
• Evaluate customer and store needs and respond proactively.
• Communicate effectively with the team and store management.
• Assist in training new partners and provide constructive feedback.
• Contribute to a positive team environment and recognize team achievements.
• Deliver legendary customer service and build positive relationships with customers.
• Manage store operations during shifts, including opening and closing duties.
• Follow safety, security, and cash handling policies.
• Ensure the delivery of quality products and adherence to health and sanitation standards.
• Utilize operational tools to achieve excellence.

Qualifications and Experience

• Customer service experience in retail or restaurant settings.
• Ability to lead and direct others.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.

Additional Information

Starbucks is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals, including those with diverse backgrounds and experiences.

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Sales and Business Development