Commercial Lines Account Associate, Sports & Entertainment

HUB International; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

HUB International is seeking an experienced Account Associate in Toronto to support their Sports & Entertainment Practice. This role involves providing exceptional client service, preparing essential documents, and nurturing client relationships. Ideal candidates will have a RIBO license and 2-3 years of experience in the insurance industry, with a strong focus on customer service and professional communication.

Benefits

Competitive pay structure with incentives

Flexible working arrangements

Comprehensive benefits package

Sponsored training and development programs

Reimbursements for professional license fees

Special discounts on events and travel

Qualifications

• 2-3 years of Insurance Industry experience.
• Experience with programmatic commercial lines business.
• Ability to deliver client-focused solutions.

Responsibilities

• Provide prompt and professional service to clients.
• Prepare documents like letters, certificates, and policies.
• Build relationships with clients and sub-brokers.

Skills

Customer service focus

Professional communication

Interpersonal skills

Organizational skills

Time management

Education

Diploma

RIBO (Ontario Broker’s license)

Tools

Microsoft Office Products (Word and Excel)

Job description

About The Role

We’re looking for an experienced Account Associate to provide support for our Sports & Entertainment Practice. This is the ideal role for someone looking to build a career in a unique yet exciting vertical of the insurance world.

This position will act as a key support person; helping the service team mitigate and manage the risks associated with the sports and entertainment industry. This role is the perfect first step for someone looking to make their mark in the insurance industry with a world-class organization!

What You’ll Do

• Provide our internal and external clients with prompt, courteous and professional service including handling coverage inquiries and processing client requests.
• Timely preparation of documents such as: letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries.
• Continuously delivering quality in client service for an assigned book of business
• Accurately process endorsements, invoicing of transactions and generating reports using various program systems.
• Developing and nurturing client relationships by identifying client-specific needs; creating innovative and cost-effective solutions
• Monitoring client accounts receivable statements, and collecting outstanding premium owing;
• Building relationships with sub-brokers across Canada and writing business in the industries and programs we develop

Qualifications and expertise that pave the way for Success

• RIBO (Ontario Broker’s license)
• Typically, 2-3 years of Insurance Industry and product line experience – broking or underwriting
• Experience with programmatic commercial lines business
• Experience delivering client-focused solutions based on customer needs
• Professional communication, and strong interpersonal skills
• Strong customer service focus with the ability to deliver positive customer experiences
• Self-starter and strong team player able to work within Production and Service teams
• Effective organizational skills and time management
• Working knowledge of Microsoft Office Products (Word and Excel).
• Ability to learn and understand new systems quickly; EPIC fluency is an asset.

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with the premier insurance brokerage in Canada and the fifth-largest global insurance and employee benefits broker worldwide. Our expansive network, powered by over 17,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB family:

• Engage in a rewarding work environment that recognizes your contributions through a competitive pay structure, inclusive of incentives, bonuses, and additional earning opportunities.
• Benefit from flexible working arrangements and generous time-off policies designed to accommodate your lifestyle.
• Enjoy a comprehensive benefits package, including company-matched RRSPs, tailored to meet your personal and family needs.
• Grow with HUB through sponsored training and development programs, along with tuition reimbursement opportunities to fuel your career advancement.
• Receive reimbursements for professional license fees and membership dues, underscoring our commitment to your professional growth.
• Avail of special discounts on events, travel, accommodations, and personal home & auto insurance, enhancing your HUB experience.

Culture and Belonging: Our Commitment

At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

Service: Our Ethos

Service is the essence of our identity at HUB International. This commitment extends beyond our clients to our employees and the communities we serve. Each of our regional offices is deeply involved in local causes, embodying our dedication to making a tangible difference. Join us and be part of a team that not only advances professionally but also contributes positively to society.

At HUB, your career is poised for greatness. Welcome to a world where your skills are valued, your professional growth is paramount, and your contribution makes a lasting impact.

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Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: Diploma