Summer Seasonal Ambassador - Robson Street

Lush North America; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Seasonal Ambassadors, die ihre Leidenschaft für Hautpflege und ethische Werte in den Verkauf einbringen. In dieser Rolle werden Sie nicht nur Produkte verkaufen, sondern auch unvergessliche Erlebnisse für die Kunden schaffen. Mit einem starken Fokus auf Teamarbeit und persönlicher Entwicklung bieten Sie eine herausragende Kundenberatung und tragen zur Markenbildung bei. Wenn Sie flexibel sind und gerne in einem dynamischen Umfeld arbeiten, ist dies die perfekte Gelegenheit für Sie, einen positiven Einfluss zu hinterlassen.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten und Flexibilität in einem schnelllebigen Umfeld.
• Leidenschaft für natürliche Schönheit und ethische Werte.

Responsibilities

• Übertreffen Sie Verkaufsziele durch Kundenberatung und Produktdemonstrationen.
• Pflegen Sie eine saubere und ansprechende Verkaufsumgebung.

Skills

Kundenservice

Flexibilität

Leidenschaft für Hautpflege

Problem-Lösungsfähigkeiten

Teamarbeit

Fließend in Spanisch oder Französisch

Job description

Position: Seasonal Ambassador

Hours: 0-19 hours/week

Role Type: Contract

Overview

Seasonal Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. They foster strong team relationships and contribute to shop excellence in sales and operations. On the shop floor, they aim to surpass daily sales goals while creating a fun and inclusive environment that encourages repeat visits.

We encourage you to see from the customer's perspective and aim to make their day special. Whether through personalized recommendations or sharing your expertise, you have the power to create memorable experiences for every shopper.

For our Seasonal Ambassadors, it’s about more than selling soap — it’s about making a positive impact on the world, one bar at a time!

Responsibilities

1. Sales and Customer Experience:

• Driving Sales: Use StoreForce dashboard results and feedback to exceed sales goals. Take ownership and actively contribute to the store’s sales growth.
• Customer Experience: Deliver a world-class experience by listening, asking open-ended questions, demonstrating product benefits, and leaving customers feeling valued.
• Building the Brand: Educate customers on our values, including fighting animal testing, ethical buying, and sustainability. Promote our brand through community engagement and store events.
• Product Passion: Continuously expand your product knowledge to confidently recommend products tailored to customer needs.

Team Involvement:

• Development: Use available resources for skill development, seek feedback, and take ownership of your growth.
• Diversity, Equity, Inclusion, and Belonging: Promote open communication, respect diverse perspectives, and foster a sense of belonging within the team.

Operational Excellence:

• Time and Attendance: Be punctual, reliable, and engaged. Keep up with company news and prioritize well-being.
• Visuals and Merchandising: Maintain a clean, organized, and appealing store environment.
• Stock and Inventory: Adjust displays based on sales data to enhance the shopping experience.
• Policies and Procedures: Follow standards for store opening/closing, product integrity, respect, and safety.

Qualifications

Required:

• Excellent customer service skills
• Flexibility in a fast-paced environment
• Passion for skincare, natural beauty, and ethics
• Availability for evenings, weekends, and holidays

Preferred:

• Experience with consultation-based service
• Problem-solving skills
• Teamwork experience
• Skincare or cosmetics background
• Cross-cultural and DEIB training
• Fluency in additional languages such as Spanish or French

Location: Robson Street, $19.50/hour

Best of luck! Follow us to learn more about Lush:

• We Are Lush
• YouTube
• LinkedIn

Additional resources:

• How It's Made @ Lush
• DEIB @ Lush
• Life @ Lush
• Employee Spotlights @ Lush
• Ethics & Values @ Lush

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