Executive Housekeeper - Le Germain Hotel Ottawa

Area; Ottawa; On-site; CAD 65,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Executive Housekeeper to lead their housekeeping team. This role involves ensuring exceptional cleanliness and guest satisfaction while fostering a culture of collaboration and innovation. The ideal candidate will possess strong leadership and organizational skills, with a background in hospitality management. Join a forward-thinking company that values respect and collaboration, and enjoy competitive benefits including a salary range of $65,000 to $75,000 annually, along with medical and dental coverage. If you're ready to embrace challenges in a vibrant environment, this opportunity is perfect for you.

Benefits

Medical and Dental benefits

Parking included

Discounted rates at Germain Hotels

Qualifications

• 1-2 years of supervisory experience in housekeeping.
• Proven ability to motivate and lead a team effectively.

Responsibilities

• Manage daily operations of the Housekeeping Department.
• Conduct daily room inspections to ensure cleanliness standards.
• Train and develop new team members.

Skills

Leadership Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Time Management

Education

Degree in Hospitality Management

Diploma in Hospitality Management

Job description

We are looking for the missing jewel to complete our team for the Executive Housekeeper position. An honest, determined, dynamic, meticulous person with a sense of initiative and willingness to take on new challenges to offer an exceptional customer experience. Le Germain Ottawa Hotel is ready to welcome its next department leader.

GDI Integrated Facility Services combines high-quality maintenance services with personnel management expertise through its Hotel Services, offering hotel administrators optimal organization. It simplifies management while providing employees with competitive conditions, growth opportunities in rewarding environments, and recognition of individual achievements, ensuring success.

Our goal is the satisfaction and well-being of guests and employees.

This key team member is chosen for their natural ability to care for hotel guests, energy, and enthusiasm. They are responsible for the daily and long-term operations of the Housekeeping Department. The Housekeeping Manager will be supported to perform their duties effectively.

What your day might include:

1. Cultivating a culture of inclusion, innovation, productivity, and collaboration;
2. Building strong relationships, listening attentively, and communicating clearly and transparently;
3. Planning, scheduling, and directing housekeeping team members;
4. Assigning individual work tasks;
5. Developing standard operating procedures and policies to maintain high cleanliness and maintenance standards;
6. Conducting daily room inspections to ensure standards are met;
7. Collaborating with other hotel departments on shared tasks;
8. Liaising with Front Desk, Engineering, and related departments to coordinate guest services and resolve issues;
9. Managing recruitment for the Housekeeping department;
10. Training new team members;
11. Coaching, developing, and managing performance of team members;
12. Managing the department budget;
13. Adhering to health and safety policies and ensuring safe work practices;
14. Monitoring and updating health and safety tools, including WCB and WHMIS training programs;
15. Ensuring departmental compliance with workplace standards.

You're our ideal candidate if…

• Proven leadership and motivation skills;
• Effective communication skills, both verbal and written;
• Strong interpersonal skills;
• Ability to work under pressure and embrace challenges;
• Excellent organizational and time management skills;
• Flexibility with schedules and duties;
• Degree or Diploma in Hospitality Management preferred;
• 1-2 years of supervisory or managerial experience in housekeeping.

What you might like…

• Salary between $65,000 and $75,000 annually, based on experience;
• Annual bonus plan based on hotel performance;
• Medical and Dental benefits;
• Parking included;
• Discounted rates at Germain Hotels.

Next steps:

If you're hardworking, physically fit, genuine, and eager to contribute in a dynamic environment, we want to hear from you! Send us your CV and mention the job title.

GDI, a Canadian company with nearly 100 years of experience, values respect, honesty, and collaboration. For more, visit www.gdi.com

VISA REQUIREMENTS:

You must be legally eligible to work in Canada.

We embrace diversity and are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, sex, sexual orientation, gender identity, religion, origin, age, disability, or other protected status.

A background check will be performed on all candidates.

Thank you for your interest. Only shortlisted candidates will be contacted for an interview.