Pharmacist - With Sign on and Retention Bonus

Shoppers Drug Mart; Brantford; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a leading pharmacy in Brantford as a Pharmacy Manager, where you will oversee operations, provide exceptional customer service, and ensure compliance with regulations. This role offers a chance to make a significant impact in your community while working with a supportive team. Enjoy competitive pay, flexible schedules, and opportunities for professional growth.

Benefits

Purchase discount program

Flexible and varied schedules

Online learning through Academy

Qualifications

• Ability to think independently and make decisions.
• Commitment to providing exceptional customer service.
• Strong customer relations skills and professionalism.

Responsibilities

• Manage the operations of the Pharmacy while on duty.
• Provide consultation to customers and healthcare providers.
• Ensure accuracy and appropriateness of all prescriptions dispensed.

Skills

Customer Service

Problem Solving

Leadership

Decision Making

Tools

Pharmacy Systems

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

SUMMARY:

To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and healthcare providers, practicing to the full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

DUTIES & RESPONSIBILITIES:

• Pharmacy and Customer Service
• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counseling on prescriptions, over-the-counter/behind-the-counter products
• Practice to the full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other healthcare professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management:

• Control access to the dispensary respecting inventory and patient confidentiality
• Review and maintain Workflow Queues daily
• Regular review of ‘will call’ bins, following established Standard Operating Procedures
• Review stock to identify expired inventory
• Oversee current stock levels and medication orders from the wholesaler
• Ensure all documentation and control requirements under the Controlled Drugs and Substances Act are met, including reporting to Health Canada and regulatory bodies

Operations:

• Maintain an appropriate image of the Pharmacy at entry/pickup workstations, counseling/waiting areas, and work islands
• Participate in financial reporting as appropriate
• Read and act on store communications via the in-store web
• File incident reports for any customer or staff medication or privacy incidents

Experience, Skills & Qualifications:

• Ability to think independently and make decisions regarding issues or problems
• Plan, coordinate, delegate assignments, and coach Pharmacy colleagues
• Proven ability to drive and build the business, lead by example, and support enterprise programs
• Commitment to providing exceptional customer service
• Strong customer relations skills and professionalism
• Effective problem-solving skills with experience in formulating and executing action plans
• Strong personal computing skills and knowledge of Pharmacy systems are a definite asset
• Follow all Health & Safety procedures to ensure a safe work environment
• Complete mandatory training and voluntary continuing education as needed

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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