Ophthalmic Assistant

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 21,000 - 26,000; Full time

Job summary

A leading health authority in Winnipeg is seeking a Clinical Support professional for their Ophthalmology Clinic. The role involves booking appointments, coordinating patient care, and performing ophthalmological tests. Ideal candidates will have clerical experience in ophthalmology and a strong understanding of medical terminology. Join a dedicated team focused on providing high-quality health care services.

Qualifications

• Minimum of two years’ experience in a clerical ophthalmology position.
• Knowledge of medical terminology, especially ophthalmic terminology.

Responsibilities

• Books appointments and surgery, coordinates pre-op testing.
• Performs a variety of Ophthalmological tests as required.

Skills

Communication

Teamwork

Education

Grade 12

Certified Ophthalmic Assistant

Tools

Novari/Accuro

Job description

Requisition ID: 381190

Position Number: 20076829

Posting End Date: May 23, 2025

City: Winnipeg

Employer: Misericordia Health Centre

Site: Misericordia Health Centre

Department / Unit: Ophthalmology Clinic - MHC

Job Stream: Clinical Support

Union: CUPE

Anticipated Start Date: 07/02/2025

FTE: 1.00

Anticipated Shift: Days;Standby coverage as required

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $21.662 , $22.311 , $22.984 , $23.671 , $24.382 , $25.114

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

The incumbent books appointments and surgery, coordinates pre-op testing, types reports, maintains filing system, records and compiles and reports statistics. Greets and directs patients. Provides basic patient education.Triages referrals and phone calls. It is essential that the incumbent has the ability to work on multiple tasks and interact with patients in person and on the phone simultaneously. Performs a variety of Ophthalmological tests as required.

Experience

• Minimum of two (2) years’ experience in the last five (5) years in a clerical ophthalmology position required.
• Recent experience with clinical optics, ocular motility, visual field testing, and ocular pharmacology is required.
• Experience showcase good understanding of medical terminology is required.
• Experience with physician billing is required.
• Demonstrated experience showcasing excellent verbal and written communication skills is required; including excellent customer service experience, being comfortable talking to patients to fact find and make patients feel comfortable talking to you.
• Experience with prioritizing multiple activities in a busy clinical environment is required.
• Experiencing functioning as a team player is required.

Education (Degree/Diploma/Certificate)

• Grade 12.
• Demonstrated proficiency in computer skills.
• Knowledge of Novari/Accuro electronic medical record systems is required.
• Medical terminology, especially ophthalmic terminology is required.
• Successful completion of the COA (Certified Ophthalmic Assistant) or an Ophthalmic Assistant certification (institutional or Home Study), recognized by the Joint Commission on Allied Personnel in Ophthalmology (J.C.A.H.P.O.) is required or must be attained within one year of hire.
• Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Knowledge of the English language consistent with ease of communication, both oral and written required.
• Bilingualism preferred.
• Works within MHC’s core values, philosophy, vision, CQI goals, policies and procedures.
• Ability to function as an effective member of an interdisciplinary team, including collaboration, teamwork and good communication skills.

Physical Requirements

• Physical health to meet the requirements of the position.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

Wewelcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.