Background Screening Analyst

Panache Ventures; Halifax; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company is seeking 10 Background Screening Analysts for 12-month contracts. The role involves conducting thorough background checks for clients globally, ensuring accuracy and quality in findings. Ideal candidates will have strong organizational skills and experience in customer service. Join a dynamic team dedicated to innovation and inclusivity.

Benefits

10 days vacation

6 wellness days

IT equipment provided

Work from home allowance

HSA Account

Qualifications

• Experience in customer service and managing workloads.
• Ability to handle high volume of transactional tasks.

Responsibilities

• Conduct comprehensive background screenings, including Criminal Record Checks.
• Record findings accurately and flag discrepancies.

Skills

Organizational skills

Attention to detail

Customer service

Tools

Google Suite

Job description

We are adding 10 Background Screening Analysts to our team (12 month Contracts)

Work Hours : Monday to Friday, 6 : 00AM ADT to 2 : 30PM ADT

Who We Are

At Certn, we’re revolutionizing background screening with The World’s Easiest Background Check—fast, global, and powered by tech. We’re not about outdated processes and red tape. We’re about innovation, speed, and impact.

If you’re looking for a place where ownership, collaboration, and creativity thrive, this is it.

The Gig : Background Screening Analyst

We’re on the hunt for some detailed oriented curious and hard working people to join our team as a Background Screening Analyst. Our BSA’s help our clients mitigate the risk of undesirable hires and tackle CV lies and degree fraud. You will be working with many UK and global clients, helping them protect their business, brand and reputation. Working as part of our existing teams, you’ll undertake and complete various background screening checks.

What You’ll Be Doing (and Crushing)

Conduct comprehensive background screenings, including Criminal Record Checks, academic qualification verifications, and employment reference checks for candidates hired by our clients, in accordance with established guidelines, legislation, training materials, and processes

Dispatch and follow up on reference and verification requests, recording ongoing actions and conclusions

Record all findings and outcomes accurately, including additional expenses for billing purposes

Flag any adverse findings or discrepancies between candidate-provided information and research outcomes

What You Bring to the Table

Previous experience in customer service, showcasing aptitude in handling customer inquiries and managing busy workloads

Organizational skills with an ability to multitask effectively and meet tight deadlines.

Thoroughness and accuracy in completing tasks, ensuring quality and timely outcomes

Demonstrated capability to handle a high volume of transactional tasks (typically ranging from 80-100 items per day)

Good email etiquette, and confident, professional phone manner for effective communication with clients and candidates

Familiarity with office software such as Google Suite, as well as a willingness to learn and adapt to new online systems

Have exceptional attention to detail

Possess a strong drive to be of service, with experience in customer service or call centre environments

Are committed to being active and supportive team members

Able to commence work as soon as April 28, 2025

Why You Should Be Excited :

Work with amazing teams committed to giving great customer service

DEIB Commitment : We're dedicated to creating an inclusive and equitable environment for all

Bright Minds : Learn from some of the most brilliant and kind people you’ll ever meet!

Full IT equipment will be provided

10 days vacation - accrued on service

6 wellness days

IT equipment, and work from home allowance

HSA Account

A Little Bit More About Us

These roles are to support the EMEA team delivering to UK and global clients. Together, we are diversifying our offerings and are bringing AI driven background checks into the UK!

Certn is a growing global technology company that is looking to reinvent the way organizations build Trust in People with technology and AI-backed background checks. Having recently been named one of Canada’s Companies-to-Watch in Deloitte’s Technology Fast 50 Awards, we are becoming one of the fastest-growing start-ups.

Just so you know… The selected candidate will be required to complete a background check. This means you will get to see first hand what we do (and trust us, we do it REALLY well)!

Certn takes pride in being an advocate for equal opportunities in the workplace. Our commitment is reflected in how we’re creating a workplace that’s respectful, inclusive, and free from barriers—a place where each member of our team can achieve their full potential. We firmly believe that the strength of our company is rooted in diversity, and we encourage every individual to bring their authentic selves to work. We extend a warm welcome to all qualified candidates and hope that you'll consider Certn as your preferred employer, where you can thrive and contribute to our collective success.

If you have a disability that requires accommodation during any stage of our recruitment process, please let us know how we can best assist you.

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