In this hands-on team leader role, you will manage a middleware development team while also contributing to the design and implementation of solutions.
KEY ACCOUNTABILITIES/ RESPONSIBILITIES:
- Lead team of 3 to 5 Systems Management administrators
- Manage support and administration of Middleware infrastructure consisting of: Savvion BPM, BMC Patrol, BMC Control-M, Tibco ESB, and Weblogic servers
- Responsible for defining, auditing, and managing defined operating procedures for the day-to-day operations of Middleware infrastructure
- Review IT projects with regards to labor estimation, hardware sizing and recommendations for Middleware infrastructure
- Ensure proper deployment, auditing, and tracking of enterprise Middleware product licenses
- Manage configuration and maintenance of Middleware products/platforms
- Manage security models/mechanisms associated with each Middleware product
- Troubleshoot Middleware infrastructure problems of various levels of magnitude in a timely fashion
- Manage support of Middleware development efforts, including some design, construction, and implementation
- Develop and maintain best practices and enterprise standards for Middleware infrastructure
- Evaluate and perform associated hot-fixes/patches/upgrades
- Provide capacity planning
- Plan and manage disaster recovery plans for Middleware infrastructure
- Provide key performance metrics of Middleware infrastructure for management dashboard
- Remain aware of latest versions, new product capabilities, setup and installation requirements and base product functionality associated with the portfolio of Middleware products
- Responsible for developing/co-coordinating/supporting system implementation notices for Middleware infrastructure changes
- Provide problem resolution following ITIL incident management principles through the use of a Remedy-based trouble ticketing system
Qualifications:
- University degree or diploma in Computer Science, Computer Engineering or related
- Strong interpersonal, analytical and technical troubleshooting skills
- Strong verbal, written communication skills and team player attitude is essential
- Demonstrated strong teamwork ethic
- Demonstrated team lead experience in IT
- Minimum 1-3 years relevant work experience using 1-3 of the following Middleware products: Tibco components: Business Works, EMS, Hawk, and Rendezvous; Savvion BPM; BMC Patrol; BMC Control-M; Weblogic; FTP/PGP encryption
- Experience with integrating Middleware with Oracle and SQL Server databases
- Experience with UML tool desirable
- Experience with UNIX scripting on SUN Solaris/HP-UX platforms required
- Some experience with Windows Host scripting language required
- Experience with XML/XSD/XLST/XPATH desirable
- Experience with Java/J2EE, C/C++, JavaScript, .NET (Visual Basic/C#) desirable
- Experience administering PGP encryption, as well as using SSH, SSL
- Some demonstrated experience with monitoring tools
- Some demonstrated experience with job control tools
- Demonstrated experience in working in IT environments having set incident and change management processes required
- Working experience with 3rd party Remedy tool as a vehicle for incident management is a definite plus
- Knowledge/experience with ERWin/related data modeling software an asset
- Knowledge/some experience with EMC SANs required
- Knowledge/experience in related Systems management products such as Tivoli and Unicenter would be considered